Holiday Homes in Waterloo

"I called 0n THREE occasions to make sure we would have a FRIST FLOOR ROOM!!!! First when I reserved the room IN JANUARY FOR APRIL 25 , then again in March. THEN THE DAY BEFORE !!!!!! At pre check in on line , I requested a first floor room !!! EVERY TIME I WAS ASSURED A FIRST FLOOR ROOM ! So we checked in and they didn't have us in a first floor room. They couldn't accommodate our request at the front desk!!! The coffee maker in our room didn't work !!! No coffee in the check in area !"

"Very clean room with great beds."

"All staff were professional and helpful. Clean facility and breakfast was great"

"Nice place. "

"Excellent hotel, highly recomended"

"Great place. Had a weekend getaway here, and highly recommend. Dinner at Rose Tavern, while lovely spot, really didn't impress us with the menu. However, the breakfast, via room service, was outstanding! Great heated pool & hot tub!"

"Everything was good"

"Woodys Bar and Grille on property had great food and friendly staff. Rooms were very clean."

"The hotel was ok and convenient. The lady at check-in was polite. I checked in at 8:30 pm and walked across to a lovely restaurant (that was basically in the parking lot of the hotel). When I got back it was late. I showered and got ready for bed. When I pulled the covers back, I noticed a stain on the side of the mattress. After looking closer, it was a huge stain. And when I pulled back the mattress cover, there were more stains. Looked like blood or vomit. The sheets were clean. So I just slept on the opposite side of the bed. If it was 11 pm, I would have asked to be switched into another room. I took pics and videos and showed the front desk in the morning. The manager came and looked at them. They apologized and said thank you for bringing this to our attention. They should have given a discount or at least offered one. But nope. So you all need to be aware. I was in room 205. I bet the mattress is still disgusting."