Standard Room, Non Smoking, Kitchenette (Standard Studio Units)

Reviews of Midway Pacifica Lodge

3 out of 5
Midway Pacifica Lodge
89 Hutt Road, Lower Hutt

Reviews

5.2
Rating 10 - Excellent. 17 out of 160 reviews" "
Rating 8 - Good. 24 out of 160 reviews" "
Rating 6 - Okay. 36 out of 160 reviews" "
Rating 4 - Poor. 40 out of 160 reviews" "
Rating 2 - Terrible. 43 out of 160 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Graeme

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Stayed 3 nights in May 2024

4/10 Poor

Sioota Makolo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Jeanette

Travelled with partner
There is no words to describe this it was dirty smelt of mould not tea or milk and only items for one person not two really noise traffic all night. The carpet was damp and when I got into bed there was long black hair on my feet. T V control didn’t work, hot water was not hot just warm, there was only one pillow each and no side tables. The furniture was old and uncomfortable and for short people. After requesting a room change this was denied we left and found a much better place to spend our time on Wellington my advice is Don’t stay here
Stayed 3 nights in Apr 2024

8/10 Good

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main roads and ammenities needed
Stayed 2 nights in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my jacket in the room by mistake and received it back. Thank you.
Stayed 3 nights in Jan 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting, I have requested a full refund. Would attach photos if possible, dirt and filth, last straw was the cockroach crawling out from behind the bed past my head. I had to get out and find new accommodation it was so gross.
Stayed 2 nights in Mar 2024

4/10 Poor

Graeme

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not appreciate having to go to another property for the key. And when there, the bell for service did not work. And then I had to wait for some time for the person I rang to actually arrive.
Stayed 1 night in Feb 2024

4/10 Poor

Wayne

Stayed 1 night in Mar 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Feb 2024

4/10 Poor

Shanassey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sharolyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Odette

Travelled with partner
Liked: Cleanliness
The oven is a hazard. Does not work properly, no markings on dials and unbeknown to us the grill came on automatically when we turned the power on at the wall and almost created a fire. The pillows are about 1cm thick. I woke up with a sore neck and a headache. Had to go out and buy a pillow to avoid this the next night. Other than that, the place was clean and tidy and the free offstreet parking was great..
Stayed 2 nights in Feb 2024

4/10 Poor

kylie

Stayed 1 night in Feb 2024

8/10 Good

DENNIS

Travelled with partner
I thought I got value for the money paid.
Stayed 5 nights in Jan 2024

8/10 Good

CATHRINE

Stayed 1 night in Jan 2024

4/10 Poor

Haley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit did not look clean, everything looked run down and out of date, no internet connection or information on how to connect was provided, staff were not very welcoming on arrival

4/10 Poor

Cathryn

Disliked: Cleanliness, amenities, property conditions & facilities
I found the overall state of the unit that I stayed in to be in poor condition and not very clean at all. The ranchslider curtains were not hanging well - possibly due to the hooks being broken or missing, the bed cover had dirty marks on several areas and was not even placed squarely on the bed. The toilet seat was broken resulting in it moving around if I was not careful how I sat. There was a horrible dirty mark on the wall behind the kettle. The benchtop in the kitchenette area looked filthy along on edge. There was a dirty mark, unknown origin, on the handbasin and the bathroom window frame was very grubby.. There were only 2 coffee sachets, no milk supplied, and only sachets of creamer and no teaspoons to stir drinks with. This unit was very overpriced for the poor overall state.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Stayed 1 night in Jan 2024

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel for the cheap price. Owners were great when i helpt a elderly lady. Definitely will go back
Stayed 2 nights in Jan 2024

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Jan 2024

6/10 Okay

joseph

Travelled with partner
Liked: Cleanliness
The property was fine for the price. However, certain areas could do with a spruce up. Bed was comfortable and clean, the only real downside was that the Wi-Fi wouldn't work on our last morning.
Stayed 2 nights in Dec 2023

8/10 Good

Indika

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024

4/10 Poor

sunil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
old run down place. bathroom terrible. floors needs work. Kitchen did not have any utencils even tho it said kitchen. had to get stuff from other rooms. needs urgent work in this room and better facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2023

6/10 Okay

Pawandeep Kaur

Travelled with group
Disliked: Cleanliness
the room I booked was different in pictures and it was old and smelly... but luckily we got transferred to another motel
Stayed 1 night in Dec 2023

2/10 Terrible

FAAFETAI

Disliked: Cleanliness, staff & service, property conditions & facilities
No aircon/heatpump. Fan too small for the dark room. TV REMOTE BROKEN. WIFI NOT AVAILABLE ALL THE TIME. UNABLE TO DO WORK ON LAPTOP AS WIFI WANT WORKING CONTINOUSLY
Stayed 2 nights in Dec 2023

8/10 Good

Stone

Liked: Staff & service
Shower was great, the place did the job that we required. If we wanted an upmarket motel experience then we would have paid more to have one. It was more than adequate.
Stayed 1 night in Dec 2023

4/10 Poor

JUDI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confusing check-in as office was unattended. Had to go to neighbouring motel to collect key. It was a warm evening and the fan in the room didn't work (it was too late to let reception know), we accidently spilt water on the carpet so put a bath towel on it to wipe it up..ewwww yuk..white towel was FILTHY from the FILTHY carpet. BUT.. the water pressure in the shower was great and the bed was comfortable.
Stayed 1 night in Dec 2023

4/10 Poor

Kallysa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Floors in bathroom and toilet were sticky.
Stayed 1 night in Dec 2023

2/10 Terrible

KENEILWE

I arrived very late (0200am) and I had to walk to the other side of the lodge to get the room key at that time🙆‍♀️🙆‍♀️🙆‍♀️💔💔💔. It’s not good for first timers. Scary as hell. They should find ways to keep keys within property for clients. PLEASE.. Found the room not cleaned. They did clean the next day and didn’t bother cleaning again for the next 2 days I stayed there. They should have wifi passwords in the rooms. I had to wait for the following day to get the password to let my family know I was safe. I believe the place has a lot of potential
Stayed 3 nights in Dec 2023

8/10 Good

Joe

Stayed 4 nights in Dec 2023

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Older property which is overflow from other property
Stayed 1 night in Dec 2023

4/10 Poor

Robin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cut out square in carpet, carpet sticky. You had no reception area had to go to next hotel. Only 2 plates and 1 bowl, no teaspoons, and 1 only use once milk!! Would not stay again.
Stayed 1 night in Dec 2023

2/10 Terrible

Brent

Stayed 1 night in Nov 2023

2/10 Terrible

Shinae

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend this place to my worst enemy. We arrived and our room was flooded, there was water literally POURING from the roof. They gave us another one, which had no plates or bowls, no microwave, the freakin toilet didn’t even flush. The wifi didn’t work, the TV didn’t work. The room smelt musty and gross. We didn’t even want to stay but after a long day of traveling we needed rest. We were up and left by 7.30am because nobody wanted to be there. The owners weren’t helpful or at all concerned when we complained. Do not stay here unless you want to be disappointed!!
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty not clean and smells .no rubbish bin inside tv channels couldn't see full picture.

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very unhappy with the condition of rooms, run down and dirty. We didn't stay.
Stayed 1 night in Nov 2023

2/10 Terrible

ronald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were shocked with the place. Its used to house social welfare emergency housing people. The room was very run down, there was burn marks in the bedding and no on site manager you need to book in at another motel down the road that is run by the same people and also used as emergency housing. There was no way i felt safe having my wife and son there. DO NOT BOOK THIS PLACE.
Stayed 2 nights in Nov 2023

2/10 Terrible

Fiona

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No TV1 channel. No internet login in room
Stayed 2 nights in Aug 2023

2/10 Terrible

Mike

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Valerie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
what was unique about this Motel was that we were the only people on the property, It was a bit tired and could do with a upgrade soon.
Stayed 1 night in Sep 2023

6/10 Okay

Srinivasan

Travelled with family, Business traveller
Liked: Staff & service
The location is good. There are no heaters in the upstairs. No cutleries.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Great for the price and incredibly good service. Comfy bed. Thanks.
Stayed 1 night in Aug 2023

4/10 Poor

Jan

Stayed 1 night in Jul 2023