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"Loved it all"

"Excellent customer service. Top class friendly staff and safe secure accommodation "

"We always stay here when we come to Tenerife. Beautiful hotel with happy, attentive staff. Such a lovely relaxing time here with lots of special extra touches. "

"Quite simply a wonderful hotel complex, fantastic choice of restaurants which were always accessible. Treat yourself!"

"One disappointment - The Portofino restaurant. The food looked pre-pared and was unacceprable..."

"Great family place. Great staff and rooms! Great scenery around the property as well."

"Property is huge. 3 pools. Rooms could use some refurbishment. "

"Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips."

"Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this."