Welwyn Hatfield Holidays

The staff welcome was fabulous Anything to help Room and hotel were superbly clean and all bedlinen , towels etc lovely The only downside was the size of the room and tight configuration....our choice to get value for money but constrained. A great location and lovely staff Thankyou

The room for three didn’t have enough towels and when we asked for an extra, we got questioned and asked to look around properly and emphasise how many exactly we had. Abit of an interrogation for a towel! The space is limited in the apartment and the light on the oven stays on all night and is bright. The pillows which I assume are spare for the pull out bed were awful - went home with neck ache. The whole buildingn structure is weird as the corridor walls are open and freezing because they are not closed walls. Not a great experience. The breakfast was nice but we were definitely rushed!

I was mislead by the address . It was not an accurate location . And I wasn’t informed that the studio was in a deep basement with many steps . It was hugely inconvenient . I left it after two days to a hotel .