West End Holidays

Very close to the train station. Lot of pubs around. The check-in was quick. The palace was spacious and clean. The breakfast was basic. Overall a good option for the price.

Room small. Bathroom no ventilation, so smelt damp and stale.

The entrance and lobby area is quite something. The staff are very friendly and on hand for anything you may require. They also left our son a card and some chocolates for his birthday which was a nice touch. The rooms are spacious and well decorated but beds seem small, mattresses are soft and comfortable. The room cleanliness was questionable quite a number of stains on the carpet, windows dirty, the carpet and tiles were not clean and didn’t seem as if the carpet had been hoovered. The wardrobe smelt like fish and the robes that were left had makeup stains on them along with some “other” stains. Coffee machine and tea facilities was well stocked along with the mini fridge items. The hallways and lobby’s really smelt like a particular plant you’d smoke. For the amount of time we were in the room it was “fine” if we were staying longer than the one night I’d definitely have complained about the room. For £200 a night I’d expect the finishing touches and cleanliness to be A*. Probably wouldn’t stay again.

Warm welcome, lovely clean room and wonderful chilled vibe in bar area

Excellent location in the heart of Clifton village. Well appointed apartment, parking not guaranteed but plenty of off street parking nearby. Overall excellent value for money.