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"Staff were very pleasant and room very clean "

"The staff were warm and helpful. The room was clean and warm enough. The only challenge was the person next door snored too loudly making it almost impossible to a good rest and sleep! I know this is beyond the hotel! Overall, the services received were great and the breakfast was nutritious. "

"Friendly, helpful staff. Comfortable clean room. "

"Better then expected"

"Great hotel for overnight stay close to LHR. Whole shuttle bus is not practical at all but that is a LHR authority issue (I think) not the hotel's fault. Waiting for the Hoppa out in cold instead of being able to call a hotel shuttle like most other cities is a pain. When I have another overnight stay in LHR definitely will consider Leonardo"

"Franca on front desk was amazing. Our server at dinner couldn’t have been more helpful."

"Was great room and staff"

"The room was clean and comfortable and the price was very reasonable. I didn’t have breakfast or try the restaurant because I had an early flight from Heathrow."

"The room was spacious and very clean. The staff was friendly and assisted with many questions."