West Mere Hotels

"Good room, good service "

"Such a wonderfully new place so happy we found it "

"Dear Team, I had originally booked Tea Garden Stay for my trip. However, after the booking was confirmed, I received a call from the property stating that the booking had been opened erroneously due to a system glitch and that the stay was not actually available. I was then advised that an alternate option would be provided. Unfortunately, the alternate accommodation offered was completely unacceptable and nowhere close to what was originally booked: The alternate stay was a basic 2 BHK home,...

"The property is average. They won't provide hot water after 9 am and they just want to make money so they'll charge you 100 for one time. The staff service guy didn't even picked up the luggage while checking out. Overall poor service. "

"No Wi Fi, felt like a deserted place with nobody at all inside. The rooms need to be upgraded to match the rates! "

"Lovely property. Great service "

"The overall property's ambience was good. Staffs were polite and very helpful. Rooms were clean and maintained very well. Food served was tasty and good. Can improve breakfast menu still. Kids friendly property."

"This hotel was very convenient as I needed to stay the night in Mettupalaiyam after arriving by the toy train that early evening. It's a walkable 5-10 minute distance from the train station, with eat-in or take-out restaurants nearby, and a supermarket across the street. I would only recommend maybe requesting for an extra blanket (which may be at a cost), or bringing your own, as they only provided two flat sheets. The AC in my room, while at lowest level, made the room too cold (if turned off,...

"We (2 adults and 2 kids) had a pleasant stay at Stumpfields. It is 500 meters above Ooty town and within half an hour driving distance. This picturesque place is quiet, serene and well-maintained. Plenty of small and medium sized birds can be seen in and around the property. Breakfast prepared by the staff was very good and homely and the rooms are well maintained. The access to the property is steep, narrow and the terrain is little rugged, so be prepared and experience is needed to get to the...