West Springfield Hotel Guide - Family Friendly Hotels in West Springfield, Massachusetts

"I personally loved everything about the hotel. You walked in and it was very clean and the staff was super friendly and very informative. The room was very clean and spacious and the Wi-Fi was fast and there was no buffering. The breakfast was really nice and yummy. There were free, orange juice and 24 hour hot chocolate and coffee which I liked. The hot tub was amazing on my joints and in the hot tub. There was a view of the window that faced the sun so you can see the sunset from inside. The TV channels were nice there is Family Guy or South Park or Futurama to watch if you’re bored. I kinda hoped that there was YouTube on the TV but that’s OK. There is a stove top and a sink and a fridge for you to use which I thought was really neat. And it came with plates and silverware and glasses that you could use and wash which I thought was so nice. My only complaint was that the air conditioner was controlled by the wall thermostat and for some reason it would not cool down the setting would either only allow to turn it on or off or heat. There was no cooling option except for a fan. There was no fan in the bathroom, but that’s OK."

"This was a great place. Clean and the staff was friendly and welcoming "

"The rooms smelled terrible, the staff were rude. The pool was not working, there was construction on going and the photos were a complete lie. "

"Dirty pool full of hair"

"Clean room friendly staff "

"The room was not cleaned right"

"Excellent breakfast for a quick unexpected benefit"

"yes and yes"

"Minimal breakfast choices. Staff was helpful but place was a little run down. Was clean though and served its purose. Across from fair grounds and close to good restaurants. "