Paramus Hotel Guide - Westfield Garden State Plaza hotels in Paramus, United States of America.

"I was disappointed to have been put in a handicapped room, which was directly off the lobby. It was much louder than I would have liked, and there was no need to be in a handicapped room. The paper products, toilet paper and tissues were very poor quality and almost irritating. And the room did not have a safe which I was under the impression it did. "

"The staff were very friendly and professional."

"Na"

"When i arrived and got to my room i realized my toilet wouldn’t fully flush so i mentioned it to the engineer who was addressing the same issue across the hall. When i got back later i could see that the issue wasnt resolved. So i let the front desk know when they sent me a status text message. I received another text once the issue was supposedly resolved. Nope. It wasn’t. They should have moved me to a different room. Hard to have guests over when your toilet wont flush."

"Terrible"

"Our air stopped working sometime in the middle of the night and when I called maintenance I was told they would be right up and they never showed. "

"Food was good"

"Excellent location. Basic breakfast. Prompt and efficient staff and clean room"

"Your elevator does not line up with the floor. I nearly fell. The property does not have an umbrella for inclement weather. We also had a key problem every time we tried to get in our room. And the shower is rusty. I was very disappointed. I stayed in countless hotels and this was the worst experience!"