Cleveland Hotel Guide - Westgate Mall hotels in Cleveland, United States of America.

"Everything was good, beautiful hotel,"

"Breakfast could be better ."

"Loved the mid century modern unique vibe! Large size rooms, wonderful staff and great selection for breakfast! Appreciated the cleanliness in all areas! Would not hesitate to stay again!"

"Room was clean and spacious. Staff was pleasant. Only there for a short time, so didn't get to experience breakfast. we did have dinner and it was very good with a nice ambiance as they had a lone guitar player/singer who did a nice job."

"Location was great near the main highway and close to the lake"

"Stayed here for just one night and it was absolutely perfect. Was in a very safe neighborhood and was easy to locate. Greatly appreciated the free parking and how close it was some very good local food spots. The apartment was very clean, welcoming and charming. No surprises. The bathroom was clean and the bed/bed was extremely comfortable. It was a very pleasant stay. The host was easy to communicate for an early check in. Would definitely stay here again!"

"The breakfast spread was good. Staff was pleasant and polite"

"Ok so this hotel is clean and there aren’t any bugs but it is extremely run down and shabby. It looks absolutely nothing like the photos posted which is my biggest complaint. The pool was closed, and our rooms were never cleaned despite staying three nights. There were old, broken appliances, mirrors etc strewn all over the property, giving it a junkyard vibe. While it’s not the Bates Motel, it definitely wasn’t worth the money we spent to stay here."

"The room was not clean at all. Dry crusted food in the microwave, stained towels that looked used, used bar of soap in the tub, sticky spot on the bathroom floor that had collected dust and dirt, stain on a pillow, didn’t look swept at all and we even came across a small dubia cockroach in the bathroom. When I went to complain, someone was already doing the same and when she walked away the lady at the front desk rolled her eyes right in front of me."