Westhead Holidays

An Unexpectedly Wonderful Stay Our stay at the Municipal Hotel was completely unexpected, but what a lovely surprise it turned out to be. From the moment we arrived, we were made to feel incredibly welcome. The doorman greeted us warmly, followed by a lovely welcome from the reception team. We were then personally shown to the lift, which was a really thoughtful touch and immediately gave us the feeling that nothing would be too much trouble. Our room was an accessible room, and we were really impressed with how spacious and well laid out it was. There were clear, uncluttered areas and a fantastic walk-in shower, making the room both comfortable and practical. One of our favourite touches was the turn-down service. Coming back to the room in the evening to find everything beautifully prepared, with ambient music playing, created such a lovely atmosphere and made the stay feel that little bit more special. We also ate in the hotel on our first evening, choosing from the Time to Dine menu, and the food was wonderful. It was the perfect way to start our stay and meant we didn’t need to venture out after travelling. Breakfast the following morning was excellent. There was a fantastic choice of continental options, alongside a cooked-to-order breakfast — and the quality and choice were just perfect. There was something for everyone, and everything felt fresh and beautifully presented. What really stood out throughout our stay, though, was the staff. Every member of the team

Very clean room, friendly staff when arriving at hotel.

Lovely spacious room, great telly , super comfy bed. Slept well. Breakfast was usual, no surprises but the pastries were really really good. However the coffee was actually un drinkable. Atrocious grey brown liquid in an Urn. Totally vile. Didnt taste like coffee or anything else for that matter. The lifts are eccentric and try to catch everyone in the doors. You go on a random ride to other floors before you get to yours. The safe in our room also wouldnt work so we has to get a member of staff to open it. All in all its a good location with comfy beds. The public areas had a bit of a warehouse feel to it. Space was filled with random bits of furniture. But id stay again. Very good location