Whitehaven Hotel Guide - Hotels with Connecting Rooms in Whitehaven, Memphis

"The hotel was nothing like the pictures. It was dirty and there was weed smell everywhere . From the moment you arrive, down the halls, I had to out a rolled up towel by my door to keep the odor out. The carpet in our room looked like it hadn’t been vacuumed. The breakfast was minimal and dirty (due to kids being there without parents). Some of the staff was nice and others acted annoyed to be there. It was a noisy location due to the restaurant next door that seemed to function as a club as well. Would never stay here again. "

"Their breakfast is decently good they do have a variety. They have a pancake machine. They have better yogurt at this hotel. It’s super clean fresh. The only thing is is that there was a white girl at check-in time first thing in the morning and she denied me of checking in, stated that the hotel was completely packed even though their parking lot did not look like it. She wouldn’t allow me to check in early and we were there for basketball tournament games. I also requested when I first booked the hotel months ago that I needed an early check-in because we normally play earlier in the day. So I arrived at the hotel at 10 AM and she made me wait until literally check-in time at 3 PM. So if you plan on arriving early and trying to get settled is not about to happen here so be careful and do not schedule anything if you can’t check in early because it definitely messed our trip up. Other than that, it was great when I came back to actually check in there was a Black Girl there and she was extremely nice quick and effective so I do appreciate person number two being nice because the first lady was rude."

"Breakfast buffet was $24.95 and I ate my fill, Eggs were good, Turkey Sausage was well done, and with Maple syrup it was delicious. Staff was welcoming and this "older" hotel was once a crown jewel, that has had a refresh! Our room had new carpet, updated fixtures and the bed was great. Parking was limited, but we managed to get a spot with Vallet having our best interest at heart. Nice staff, nicely updated amenities and I would stay again, no questions asked. I would rate my stay as a Solid 8.59%"

"I"

"Was a nice stay"

"We love to stay here beacause its so close to Beale St and all rhe other attractions."

"For someone on foot/rideshare, the hotel is on a sketchy block I didn't feel entirely comforatble in at night. Breakfast is very basic. The room was meticulously clean and serviced daily."

"Everybody was very nice. The hotel was beautiful. The room was very comfortable."

"The staff is I think the most unfriendly I’ve had in a hotel. Check in was at 3:00 and we arrived at 3:45. I had a group of 15 minors with me. When I went to check in, they just told me my ribs weren’t ready. They didn’t say hello, they didn’t seem concerned that the rooms weren’t even ready after check-in. They didn’t even give an estimated time the rooms would be ready. It was almost like they were annoyed. I was even expecting for the rooms to be ready. They told me they would call me when they were ready and we had to find somewhere to kill time with our huge group. No one ended up calling me so an hour later I called them and again they sounded annoyed, and then they said I guess they’re ready. The service is pretty much continue to be just as rude and unfriendly. I was there all week and no one ever said hi to me, they were always annoyed if I even tried to talk to them. They don’t clean the rooms, unless you specifically ask them too. And even then they barely do. I don’t know what happened to this hotel because I’ve stayed there at least six times with a group, but we will not be staying there anymore."