Phuket Panwa Beachfront Resort

5.0 star property
Travelers begin their day with a hearty breakfast before heading to the private beach for sunbathing or joining one of the kayaking adventures available

Choose dates to view prices

Phuket Panwa Beachfront Resort offers beachfront dining with Mediterranean cuisine across two restaurants. Guests can sip drinks at the poolside bar or maintain their fitness routine with yoga classes and Pilates sessions in the 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 25 of 25 rooms

Two Bedroom Panwa Sea View Suite

  • Sleeps 4

Two Bedroom Penthouse Suite

  • Sleeps 4

Resort Classic Twin Room

  • Sleeps 2

Twin Andaman Sea View Room

  • Sleeps 2

One King Grand Andaman Sea View Balcony

  • Sleeps 2

Panwa Duplex Lagoon Suite

  • Sleeps 2

Grand Andaman Sea View Family Suite

  • Sleeps 2

Classic Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom (Garden)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Sea View (Panwa)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 75 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Andaman Sea View, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, Balcony, Sea View (Grand Andaman)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, Terrace, Sea View (Grand Andaman)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Sea View (Panwa)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 285 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

Andaman Sea View, 2 Twin Beds

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

Penthouse, 2 Bedrooms (Suite)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 330 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Family Suite, 1 Bedroom, Sea View (Grand Andaman)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 82 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Duplex, 1 Bedroom, Pool Access (Panwa Suite)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

King Andaman Sea View Room

  • Sleeps 2

One King Grand Andaman Sea View Terrace

  • Sleeps 2

One Bedroom Classic Garden Suite

  • Sleeps 2

Resort Classic King Room

  • Sleeps 2

Andaman Sea View Room

  • Sleeps 2

Panwa Sea View Suite

  • Sleeps 2
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About the area

Located on a private beach, Phuket Panwa Beachfront Resort is in Cape Panwa neighbourhood and is connected to a shopping centre. Wat Chalong and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Kata Beach and Karon Beach. Naka Weekend Market and Kata Noi Beach are two other places to visit that come recommended. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property. Visit our Wichit travel guide
Map
9/99 Moo 7, Sakdidech Road, Vichit Sub-District, Muang, Wichit, Phuket, 83000

What's nearby

  • Beautiful tropical beach at Ao Yon beach, Phuket, Thailand
    Ao Yon Beach
    4 min drive - 2.3 km
  • Phuket, Thailand
    Chalong Bay
    4 min drive - 2.3 km
  • All the food you can think of on the island while walking between these old colorful Sino-Portuguese houses. The crowded weekend market known locally as Naka Market in #Phuket old town is the largest in the island, with plenty of family businesses offering food & shopping items. Despite it is a small market when compared to the huge Chatuchak market in Bangkok, it certainly beats the other markets found at Patong, Karon & Kata beaches. If you're a tourist, don't forget to bargainhard! #Thailand #LikeALocal #LifeatExpedia #trovember
    Phuket Weekend Market
    10 min drive - 8.8 km
  • Wooden swing at Kata Beach, Phuket, Thailand on a beautiful day, Shutterstock ID 1293091345, Purchase Order: -
    Kata Beach
    20 min drive - 15.7 km
  • Karon Beach showing general coastal views, a beach and tropical scenes
    Karon Beach
    21 min drive - 16.9 km

Getting around

  • Phuket (HKT-Phuket Intl.)
    59 min drive

Restaurants

  • The Parlour
    5 min drive
  • AKOYA | Star Lounge
    4 min drive
  • The Junction
    3 min drive
  • Edge Beach Club at Pullman Panwa Beach
    3 min drive
  • The Mangrove Panwa Phuket Resort
    5 min drive

About this property

Phuket Panwa Beachfront Resort

Luxury family-friendly hotel near Naka Weekend Market
Located close to Wat Chalong and Big Buddha, Phuket Panwa Beachfront Resort provides a poolside bar, a rooftop terrace and a coffee shop/cafe. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. The 24-hour gym offers Pilates classes and yoga classes; other things to do include kayaking, beach volleyball and rowing/canoeing. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Supervised childcare (surcharge), a 24-hour front desk and beach umbrellas
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 224 individually furnished rooms boast comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, designer toiletries and separate baths/showers
  • 37-inch HDTVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 825 for adults and THB 825 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Biscuit
  • Mosaic
  • Patio

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • In-room cot
  • Lifeguards on site
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (312 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a provincial park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch LED TV with premium digital channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night
  • Christmas Eve (24 December) Gala Dinner per adult: THB 1990
  • Christmas Eve (24 December) Gala Dinner per child: THB 987 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 825 for adults and from THB 825 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way)
  • Rollaway bed fee: THB 1900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phuket Panwa Beachfront Resort Wichit
Crowne Plaza Phuket Panwa Beach Hotel Wichit
Phuket Panwa Beachfront Wichit
Phuket Panwa Beachfront
Crowne Plaza Phuket Panwa Beach Resort Wichit
Crowne Plaza Phuket Panwa Beach Wichit
Crowne Plaza Phuket Panwa Wic
Phuket Panwa Beachfront Wichit
Crowne Plaza Phuket Panwa Beach

Frequently asked questions

Does Phuket Panwa Beachfront Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Phuket Panwa Beachfront Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phuket Panwa Beachfront Resort?

Self-parking is free at this property.

What time is check-in at Phuket Panwa Beachfront Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Phuket Panwa Beachfront Resort?

Checkout is at noon.

Does Phuket Panwa Beachfront Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 1200 per vehicle applies.

Where is Phuket Panwa Beachfront Resort located?

Located in Cape Panwa, this beachfront hotel is in the city centre, 5.3 mi (8.5 km) from Naka Weekend Market, and within 12 mi (20 km) of Wat Chalong and Big Buddha. Kata Beach and Karon Beach are also within 12 mi (20 km).

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Reviews

Phuket Panwa Beachfront Resort Reviews

8.8

Excellent

9.0

Cleanliness

6.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 437 out of 804 reviews
Rating 8 - Good. 250 out of 804 reviews
Rating 6 - Okay. 70 out of 804 reviews
Rating 4 - Poor. 30 out of 804 reviews
Rating 2 - Terrible. 17 out of 804 reviews

Reviews

8/10 Good

SOHAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prpoerty and amenities good for relaxing and courteous staff
Stayed 2 nights in May 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Nice and spacious room Beautiful decor Good food Very nice staff Great massage room
Stayed 5 nights in Mar 2024

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities
It is nice and quite area away from the bustling hustling of Patong. My family thoroughly enjoy our stay.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and loved the breakfast. Calm, elegant, classy.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience. Staff are very friendly and welcoming.
Stayed 4 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for a quite stay

Great location for a quite stay . No shops , no fuss. We had the pool to ourselves each day . Food is great , service outstanding . Nothing is to much trouble.
View from our room
Sun rise is a must get up at 545 to see the show
Stayed 3 nights in Oct 2023

8/10 Good

Pyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super helpful. Staffs fulfilled my requests and needs. Delux room with pool at ocean front is so special and uniques that no other hotel in Phuket can offer.
Stayed 3 nights in May 2024

10/10 Excellent

Nerisha

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing. Waking you to the sunrise was one of the best experiences at the resort. Very clean. Room was very spacious. Room was cleaned every day.
Stayed 3 nights in May 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
In terms of calmness and hassle this is a chill place away from the hustle and bustle. Use the app bolt as taxi, and getting to Patong or the old centre is cheap and affordable.
Stayed 4 nights in May 2024

10/10 Excellent

Su Mon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here for 9 nights in January. Room is super spacious and clean. Staff are very friendly and accommodating. Buffet breakfast is pretty good and have everything for all fuzzy eaters. Two big pools is great for kids and grownups alike. Location is the best of all with wide view of Adaman sea and facing sunrise. I would very much recommend if you like nice and quiet family friendly location in Phuket.
Stayed 9 nights in Jan 2024

6/10 Okay

Rupali

Liked: Cleanliness, staff & service
Quiet far from main areas and attractions. Property is very big and bit old type. Food taste average. Service good. Also airport is very far.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bharat Bhushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne plaza has : 1. Good pools to accommodate clients 2. The breakfast is superb and head chef interacts with people and keeps client convenience at the top. 3. Staff is also very trained and greets and complete chores and with smile.

10/10 Excellent

Uday

Liked: Amenities
Great property- some rooms are dated now.. but overall great. The manager Nu was excellent and accommodating in all our requests. Thanks Nu- We had a good time overall - Very close to the pier incase your are taking the day tours, we did a tour from “love Andaman” starting at this pier and was super good. Look for Ruby and Anna at the day tour.
Stayed 3 nights in Oct 2023

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phuket Panwa Beachfront Resort

I had a great stay at this hotel! The receptionist was always available and very helpful. The view is fantastic, especially with the pool and beach right in front of the hotel. The only small issue was the spa availability – I had an amazing session and wanted more, but couldn’t book additional appointments. It would be great if the pool and spa hours could be extended from 8 AM to 10 PM instead of the current 8 AM to 8 PM. Also I wanted a villa with the beach view if I had been explained the charges of upgrading my room I would have done it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Baber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful getaway...

Secluded, away from the rif-raff of the touristy areas, a quaint high-end hotel. The hotel has probably seen it's best days, but still carries the remnants of that aristocratic hygiene, the beauty, personal service, open and unused spaces... not built with $/sq-ft in mind.. Wife and I (in our late 40s) were looking for a get-away from the silicon-valley rat race, to-- not work, not care for vacation activities, ... just be in serene surroundings, eat local food, do long walks and hikes, listen to music with a glass of wine in our ocean-front balcony... This place was it...
Stayed 6 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great but needs to improve.

Lovely hotel and the current staff are very courteous. But the hotel is understaffed. Felt a bit dead, and no liveliness in the place. It has great potential and scope for improvement. The amenities are old. Needs upgrading. The towels were old, needs to be changed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great & Comfy Resort

Phuket Panwa is a great hotel in a quiet and scenic location. A stretch to call it 5-stars, but it would certainly make a great 4-star hotel. The rooms were dated, but very comfortable. When you have sea facing rooms, just know there's high & low tides. When it's high tide, the view is scenic and serene, takes your mind away from reality. The breakfast buffet has a great selection of your usual international and local fares. The small private beach could certainly do with some garbage pick ups, but it could also be a case of hotel guests that don't pick up after themselves. We enjoyed ourselves very much during the 3 nights there and would certainly stay at the resort again as it's only 15-20 mins away from Phuket Old Town by taxi.
Stayed 3 nights in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room had a funky smell when we arrived but the cleaner the next day left the air conditioner on all daywhile we were out, and the room smelled much better. The bathroom was dated, needed sink and shower upgrade. The shower stall was always flooded after a shower. Bed was kibg and very comfortable. The breakfast was Excellent! with many varieties of food, and cuppacinos! You had to taxi to town, to far to walk, which i think was only the downside for us. And the beach was muddy , you can't swim there
Stayed 4 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to start our time in Phuket away from the hustle and bustle and to simply relax and unwind…and this was the perfect place for it. The beach is pretty much private to this hotel and the large pools on offer were clean, large in size and had plenty of deck chairs and shade umbrellas. The buffet breakfast was large and extremely varied in what was offered. The views from our room across the bay and the sunrises were fantastic. Local eateries are not in abundance but the hiring of scooters enables this to happen. The staff were always friendly and ever-helpful. The quality of the service of the rooms varied from day to day which was a little surprising - we had to ask for more towels each day. Overall, a lovely area, and well recommended.
Stayed 4 nights in Aug 2023

2/10 Terrible

Fabiana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only thing I liked was the staff. The hotel was old, far from everything, ugly neighborhood, old, depressing, needs a lot of renovations and painting. Looks mot taken care of. I just left the second night. The beach side is an ugly swamp. I decided to loose the money of three more nights and move to another hotel. It was the best decision ever. J W Marriot Phuket Resort & Spa. 10 stars out of 5 at $165 per night. Early checkout from the Phuket Pawna was the best money I ever lost!!!!!!!!
Stayed 5 nights in Jul 2024

6/10 Okay

Brian

The pool access room was pretty nice expect it does not explain on Expedia that it is a two story loft and the food selection is pretty limited. They have the design and makings of a five star resort but fall short. We were overcharged and received an email promising our refund over one month ago and still have not received it. The staff were polite and the area is quiet. It is quite a distance from Phuket town where all the shops, restaurants etc are located. It could have been better and we are still waiting on the refund promised.
Stayed 14 nights in Jun 2024

8/10 Good

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: nice room, comfy bed, big space, nice little couch, great pool. Dinner was lovely and not over expensive. Great to be in an area of Phuket that was quiet. Friendly attentive staff. Area: had to walk quite far for an atm. They should have one in the lobby. The spa and restaurant across the street are very nice. The ladies have a great massage that wasn't too expensive and I had dinner and takeout at Sam's 3 times. Delicious. 7-11 handy. The woman outside to the right did all my laundry for 80 Baht a kg and it was folded and nice and clean. Not so good: I think the resort is still trying to recover from the pandemic. One restaurant open and one pool. I couldn't even see a pool number two. My bath tub taps weren't working and when my room got humid there were handprints and other stuff all over the outside glass. Someone came and cleaned it all promptly. Crowne plaza should definitely be using glass water bottles in the room like the other hotels in Phuket and no need for the little shampoo etc bottles now, it should all be in refill shower bottles. Overall a lovely stay and I would recommend if you'd like to be in a quiet area of Phuket.
Stayed 5 nights in Nov 2023

6/10 Okay

Jon Ingi

Liked: Cleanliness, staff & service, room comfort

Isolated relaxed with limited & pricy food options

Most of the staff were super nice and helpful. Never any troubles. Breakfast table was great. Rooms very big and clean, even though they might not be up to the same 5 star class as in Europe or America, it was acceptable for the price. The worst case was that we "were sold" on the fact that the hotel was advertised to offer 2 restaurant options, because of the fact that there's only one mediocre restaurant close (Sam's) we thought it was important. The restaurants are essentially the same kitchen with the same menu... False advertisement. In addition to that, restaurant menu is super expensive and not really up to par in quality compared to the local high rated restaurants that are 30-50% of the price. For example we paid 5 dollars for a glass of concentrated apple juice at the bar! Cocktails were good though! We brought a 15 months old and a 4 year old. They had a blast, enjoying the kids playroom each day, eating of the kids menu, and swimming in the main pool. The kids pool was far from the bar and facilities, and didn't have any benches close to the pool so we ended up spending all days by the main pool. All in all, a fine experience, bit bummed out by the location needing a taxi to get everywhere, specially when you have young kids and you want to use the stroller for them to sleep in. And the price of the restaurant, and lack of variety was a killer. It's still a very safe place to stay with kids, if you are looking to relax in the same location for a while.
Stayed 12 nights in Jan 2024

4/10 Poor

MARTIN

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For me, this hotel was a major disappointment for the following reasons: 1) Advertised as a 5-star hotel in various booking platforms, but unfortunately, it does not meet 5-star standards. 2) The overall level of service is very low. The staff is friendly but highly unprofessional. The reception is mostly staffed by very young girls who likely lack experience working in a reputable hotel. 3) The entire interior design and technology of the hotel are very old and do not function properly. The furniture in the room is worn out and dirty. 4) There are no mattress covers in the hotel to make the bed softer and more comfortable. 5) I stayed in a duplex suite (with pool access). In this room, the curtains can be moved by a button, but unfortunately, it did not work. To use the curtains, they had to be disconnected from the motor. 6) For the first three days, there was no internet in my room. I reported it immediately, but unfortunately, it could not be fixed in the first two days. Every day, some men came to deal with the issue, and on the third day, they managed to get the wifi network working. The internet connection throughout the hotel is very poor, highly unstable, and has low speed (up to 9 Mbps). 7) The bathroom drainage primarily emitted a very bad odor at night. 8) The pool water in rooms with pool access was slightly dirty. Chlorine was manually thrown into the pool in the evening – it does not leave a reliable impression. 9) Service in the restaurant during breakfast wa

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing I would definitely recommend
Stayed 2 nights in Jun 2024