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Best Western Hotel Grand Parc

Photo gallery for Best Western Hotel Grand Parc

Primary image
Terrace/patio
In-room safe, desk, soundproofing, free cots/infant beds
In-room safe, desk, soundproofing, free cots/infant beds
In-room safe, desk, soundproofing, free cots/infant beds

Overview of Best Western Hotel Grand Parc

VIP Access

Best Western Hotel Grand Parc

3.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Rue de la ferme du Pavillon, Chanteloup-en-Brie, 77600

Explore the area

  • Popular LocationAquatonic Paris Val d'Europe8 min drive
  • Popular LocationVal d'Europe Shopping Center9 min drive
  • Popular LocationVal d'Europe Business Center9 min drive
  • AirportParis (ORY-Orly)45 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Chanteloup-en-Brie

Near a train station and near theme parks, Best Western Hotel Grand Parc is in an area with great shopping. Val d'Europe and Val d'Europe Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disneyland® Paris. Travelling with kids? Consider Aquatonic Paris Val d'Europe and Walt Disney Studios Park. Spend some time exploring the area's activities, including outlet shopping.
Visit our Chanteloup-en-Brie travel guideOpens in a new window
Map

What's nearby

  • Bussy-Guermantes Golf Course - 6 min drive
  • Aquatonic Paris Val d'Europe - 8 min drive
  • Val d'Europe Shopping Center - 9 min drive
  • Val d'Europe Business Center - 9 min drive
  • Walt Disney Studios Park - 12 min drive

Getting around

  • Lagny-Thorigny Station - 7 min drive
  • Marne la Vallée-Chessy RER Station - 8 min drive
  • Orly Airport (ORY) - 45 min drive

About this property

Best Western Hotel Grand Parc

3-star, family-friendly hotel near Val d'Europe
This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a steam room and concierge services are on-site.
Best Western Hotel Grand Parc offers 68 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Chanteloup-en-Brie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, jacuzzi. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 for adults and EUR 9.5 for children
  • 1 bar
  • Room service available

Restaurants on site

  • Water Lily Bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • Arcade/games room
  • Children's games
  • Free cots/infant beds
  • High chair
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

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Chanteloup-en-Brie
Chanteloup-en-Brie
Hotel
Hotel
Business-friendly
Business-friendly
Parking included
Parking included
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the spring:
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 15 for adults and EUR 9.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges EUR 15 per person, per hour to access the sauna, hammam and spa tub.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Grand Parc Chanteloup-en-Brie
Best Western Grand Parc Chanteloup-en-Brie
Best Western Grand Parc
Chanteloup Hotel Provins
Chanteloup Hotel
Hôtel Chanteloup
Best Parc Chanteloup En Brie
Best Western Hotel Grand Parc Hotel
Best Western Hotel Grand Parc Chanteloup-en-Brie
Best Western Hotel Grand Parc Hotel Chanteloup-en-Brie

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 152 out of 410 reviews
5 - Excellent 37%
Rating 4 - Good. 160 out of 410 reviews
4 - Good 39%
Rating 3 - Okay. 64 out of 410 reviews
3 - Okay 16%
Rating 2 - Poor. 21 out of 410 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 410 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely relaxing hotel. Stuff very friendly and has no issues to communicate in english. Very conviniet location if you come to visit Disneyland and Paris
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating to these weary travelers whose Paris Air B&B reservations fell through due to no parking near it. We were so tired and I literally booked this in the car in the city of Paris. We had zero place to park and had a rental car. I missed out on a day of wandering around and enjoying the city but all I wanted at that point was a bed. They got a room ready for us ASAP. In a quiet residential area with a few small shops in walking distance and a huge mall nearby. I think Disneyland was nearby as well but not sure exactly how far.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have various issues with this property. But I will summarise: Dirty, all rooms smell of cigarette smoke, €12.50 for breakfast when it’s practically empty and just consists of ham, cheese and cold beans. The rooms are very noisy, the staff don’t wear face masks (well covering the nose anyway). The water pressure is simply a drizzle. Limited tv channels (only one in English). Dusty rooms. Lumpy pillows and mattress was hardly even noticed. The hotel staff were rude and not interested in providing any form of service to customers. Certainly not recognised or treated like an Expedia Gold member. Good points are the parking is sufficient. I don’t have high hopes for a best western. But this is just diabolical and to be avoided at all costs.
Stayed 2 nights in Feb 2022