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Disney's Hotel Cheyenne

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In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview of Disney's Hotel Cheyenne

Disney's Hotel Cheyenne

3.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700

Explore the area

  • Popular LocationWalt Disney Studios Park17 min walk
  • Popular LocationDisneyland® Paris18 min walk
  • Popular LocationDisney Village6 min drive
  • AirportParis (CDG-Roissy-Charles de Gaulle)42 min drive

Choose dates to view prices

About this area

Coupvray

Located in Coupvray, Disney's Hotel Cheyenne is in the entertainment district and on the riverwalk. Disney Village and Val d'Europe are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney Studios Park and Disneyland® Paris. Spend some time exploring the area's activities, including golfing.
Visit our Coupvray travel guideOpens in a new window
Map

What's nearby

  • Walt Disney Studios Park - 17 min walk
  • Disneyland® Paris - 18 min walk
  • Disney Village - 6 min drive
  • Aquarium Sea Life Paris - 9 min drive
  • Village de Chessy - 10 min drive

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 14 min walk
  • Marne la Vallée-Chessy RER Station - 14 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 42 min drive

Restaurants

  • Where to eat
  • Chuck Wagon Café – Serves breakfast and dinner daily.

About this property

Disney's Hotel Cheyenne

3-star Rivewalk hotel, walk to Val d'Europe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Other amenities include self parking, concierge services and dry cleaning. All rooms are soundproofed and offer free WiFi and ceiling fans. For a bit of entertainment, guests will have TVs with cable channels, and other amenities include safes and phones.
Disney's Hotel Cheyenne offers 1000 forms of air-conditioned accommodation with a safe and free toiletries. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 64 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a EUR 45 fee; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Return airport shuttle (surcharge) from 10 AM to 6 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 100 meters
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 21 for adults and EUR 14 for children
  • 1 1 restaurant
  • 1 1 bar

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne Hotel
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne Hotel Coupvray

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 352 out of 941 reviews
5 - Excellent 37%
Rating 4 - Good. 384 out of 941 reviews
4 - Good 41%
Rating 3 - Okay. 146 out of 941 reviews
3 - Okay 16%
Rating 2 - Poor. 43 out of 941 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 941 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The western theme was cute and although it’s a big hotel the layout made it feel like there was plenty of space. Quite basic facilities. Walk to the park along the river was nice.
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean, tidy room. But very lacking in basic hotel room facilities, especially considering the cost. No I'm room coffee making, no mini fridge, not iron or board. Just 2 plastic cups (room is for 4). Compared to other Disney value resort hotels, this is much more costly and much less equipped. Ultimately not worth the money, not even close.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cheyenne is a fun, family friendly, value hotel similar to other Disney value hotels. The rooms are very comfortable albeit fairly small. Our room was fine for family of five. The theme of old west is very fun. It is within easy walking distance to the Disneyland Paris, Disney Hollywood Studios, and Disney Village. We had a great three day stay.
Stayed 3 nights in Sep 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible, the breakfast that was served wasn’t worth the money we paid.
Stayed 2 nights in Sep 2021