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Disney's Hotel Cheyenne

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Primary image
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview of Disney's Hotel Cheyenne

Disney's Hotel Cheyenne

3.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700

Explore the area

  • Popular LocationWalt Disney Studios Park17 min walk
  • Popular LocationDisneyland® Paris18 min walk
  • Popular LocationDisney Village6 min drive
  • AirportParis (CDG-Roissy-Charles de Gaulle)42 min drive

Choose dates to view prices

About this area

Coupvray

Located in Coupvray, Disney's Hotel Cheyenne is in the entertainment district and on the riverwalk. Disney Village and Val d'Europe are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney Studios Park and Disneyland® Paris. Spend some time exploring the area's activities, including golfing.
Visit our Coupvray travel guideOpens in a new window
Map

What's nearby

  • Walt Disney Studios Park - 17 min walk
  • Disneyland® Paris - 18 min walk
  • Disney Village - 6 min drive
  • SEA LIFE Val d'Europe - 9 min drive
  • Village de Chessy - 10 min drive

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 14 min walk
  • Marne la Vallée-Chessy RER Station - 14 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 42 min drive

About this property

Disney's Hotel Cheyenne

3-star Rivewalk hotel, walk to Val d'Europe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Other amenities include self parking, concierge services and dry cleaning.
Disney's Hotel Cheyenne offers 1000 air-conditioned accommodations with a safe and free toiletries. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages spoken

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Return airport shuttle (surcharge) from 10 AM to 6 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 100 meters
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 21 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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3 star
3 star
Free WiFi
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Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne Hotel
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne Hotel Coupvray

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 392 out of 986 reviews
5 - Excellent 40%
Rating 4 - Good. 385 out of 986 reviews
4 - Good 39%
Rating 3 - Okay. 144 out of 986 reviews
3 - Okay 15%
Rating 2 - Poor. 47 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 986 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff. Convenient walking to the Parks, rooms could be a bit bigger and brighter but its ok, as you don't spend much in the room. Also corridor carpets definitely need some washing. But overall its a great hotel. Definitely recommend it.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Cheyenne the evening of April 16th. Our stay was mostly very pleasant, but I did want to bring to your attention an issue we encountered at breakfast on the 17th. We entered breakfast as a family was leaving the building. As we entered, Djamel approached us and scolded, “No! No! No! This is exit only!” His tone was inappropriate. As the door was open when we entered, we did not see the exit sign. One member of our party has ASD and struggled to overlook the confrontation. This colored our breakfast experience. We would appreciate if two things occurred: 1) a discussion about customer relations was had with Djamel and 2) the sign is moved off the door so it could be seen whether the door was open or not.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice to have newly-refurbished rooms. Property immaculate throughout. Good location and nice quiet setting away from the craziness of the Disney parks! Didn’t eat there but rooms great with really sweet Toy Story touches - from the Woody-inspired curtains to the cowboy spurs on the ceiling fan.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One ofy favourite disneyland paris hotels great theme and walking distance to the parks.
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 3 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Staff & service
Convenient and good value, some niggles
positive - check in was really quick and easy, the hotel was super convenient and a quick walk to the village and park (didn't need to use the shuttle), appreciated free luggage hold on our last day before our train, all the staff were friendly and knowledgeable, the room was clean, room temperature was good negative - no cash point, the hallways weren't clean, the water temperature for showers wasn't consistent (either cold or too hot), the hotel was massive but felt deserted there was a weird ghost town atmosphere Overall, it was ok but some things could be improved
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Loved it, its so well done, feel like your in the old west. Staff were amazing, as youd expect from disney. 10 min walk to the park.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the theming and the buffet dinner was amazing - so much choice!
Stayed 1 night in Feb 2022

4/5 Good

Travelled with family
Liked: Cleanliness
👍
Stayed 3 nights in Feb 2022