"The hotel is in close proximity to old town Basel. When we checked in our room was not ready, but Desiree gave us maps which include voucher for free tram/buses & 25% off museums. When we returned to check in, Jeremy "helped" us ~ passports, check your info, here's your keys ~ NO welcome to Basel, breakfast is served daily, if you need any assistance during your stay. . . . Sort of set me off ~ we were still ~ thank you.
The room amenities were nice. We had a family suite with 2 twins & sleeper sofa ~ very large room ~ more lighting on the twin bed side would be helpful. Every other front desk employee, maid service were very nice! We especially enjoyed an end of the night/closing the bar with Igor, the bartender ~ he was very personable & gave us a voucher for a last night drink ~"