William H. Kerdyk Biltmore Tennis Center

Hotel is a great location for shopping and eating at the Brickel city center. 2nd floor off the elevator puts you right in the center. Things I didn’t like was the weird elevator to rooms or floors to access other areas of the hotel. Terrible. To get into an elevator You need a wood key card(which half the time didn’t work) to get around, there are no floors or buttons for floor numbers or areas in the elevator. There’s a picture screen outside you must tap which will only allow you access to your floor and maybe a restaurant floor, swimming pool level and maybe the roof top bar if it’s working that moment. Without that temperamental wood card you could get stuck somewhere, even on the floor of your room. Maybe you can get to the lobby if you keep pressing the lobby icon on the screen. I guess they have this weird setup for security, but it’s a bad feature to the hotel in my opinion. The swimming pool area is tight and not necessarily kids friendly. The food at Quinto is very good, but everything is pricey. Just about every where and for everything a 20-22% service charge is added to your bill (for your convenience 🤔) they say. Then they bring you a check with a line for additional tips!) it’s a turn off in my opinion but I guess they are making sure they get their maximum tips for their workers. Rooms are small, beds are small, and area is a little noisy. Yet staff is very friendly and helpful.

My favorite hotel in South Beach. The design of this hotel never gets old, the restaurants are great! The staff amazing. I will come back every time I get a chance.

One of the best resorts I have ever been.