Miami Hotel Guide - William H. Kerdyk Biltmore Tennis Center hotels in Miami, United States of America.

"We booked two rooms—one with two queens and one with a king. Upon arrival, the king room was apparently more of a suggestion than a guarantee, so we ended up with two rooms with two queen beds. We got there a bit early and decided to have lunch at the Collab. It’s a great-looking restaurant, and the food was good once it arrived, but the wait was long enough that we could’ve left, found another restaurant, eaten, and still beaten our original order back to the table. There was a private party going on, and it was pretty clear the staff was overwhelmed. They were very nice about it and comped the meal, which was appreciated, but not exactly the warm welcome you hope for. Once we got to the rooms, things didn’t improve much. The bathtub was dirty and appeared to be filled with pubic hair, which is not a detail anyone wants to confirm in person. The towel also had a stain that I made a conscious decision not to investigate. The overnight parking situation also deserves a mention. You can only park on one side of the garage on the third floor, and finding the entrance felt like a scavenger hunt with no clues. It drove my husband absolutely insane. Lastly, the pool situation is a bit misleading. The photos make it look like there are two pools, but the larger one is actually for the residences next door and not available to hotel guests. So technically there are two pools—you just can’t use the better one."

"The bathroom in our room smelled like urine. When they came to clean it up all she did was spray everything down with bleach. She also appeared to be upset about having something."

"The hotel was nice and the room was clean. Beds were ok and the shower could’ve been cleaned a little better as there were several strands of hair throughout. The air conditioner worked just fine, as well as the tv. There was no issue with water pressure or the temp. I didn’t too much care for the paid parking. "

"The property and rooms were a bit dilapidated for the cost."

"Bar and restaurant accommodated a few late hungry arrivals including me."

"Easy….quick….a little noisy."

"Amazing location, very helpful staff. Close to many restaurants and activities"

"Fantastic stay at the St Michel! Really cool updated historic hotel with an actual elevator operator for the 2 doors! Good location walk and dine at Babette, or eat in their well appointed and delicious hotel restaurant. Only about 15 minutes to MIA. Very charming interior and nice comfortable beds. Highly recommend!"

"Parking sure"