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Reviews of Windermere Manor Hotel

3.5 out of 5
Windermere Manor Hotel
Rayrigg Road, Windermere, England

Reviews

8.0

Very good

Rating 10 - Excellent. 205 out of 557 reviews" "
Rating 8 - Good. 193 out of 557 reviews" "
Rating 6 - Okay. 84 out of 557 reviews" "
Rating 4 - Poor. 52 out of 557 reviews" "
Rating 2 - Terrible. 23 out of 557 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Natalie, Manchester

Travelled with family and small children
Liked: Staff & service, amenities
Excellent location and beautiful grounds. Breakfast layout and offering was great. We were just very disappointed with the room. Not only were we put on the top floor with a toddler, the room stank of cigarette smoke. We had to sleep with the window open all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
very dog friendly ... allowed into dining areas and an enclosed run for unleashed dogs
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and happy to help in any way they could. The swimming pool is excellent.
Stayed 1 night in Mar 2024

6/10 Okay

Claire

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Lovely hotel, we arrived in a blizzard and the staff couldn't have been more helpful, especially the manager who did a great job coping with stranded customers and a foot of snow
Stayed 2 nights in Dec 2023

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The swimming pool was great but the dinner menu was very dissapointing and the hotel location was too far from town to walk for dinner in the evening
Stayed 3 nights in Nov 2023

10/10 Excellent

casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and our room was great. We had the breakfast and we really enjoyed it
Stayed 1 night in Nov 2023

4/10 Poor

Susan

Travelled with group
Liked: Staff & service, property conditions & facilities
Items on the dinner menu were not available. Staff shortages made service very inefficient.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family getaway
Really pleasant stay. Good base to explore Windermere and the surrounding areas. A little dated and rough around the edges, but full of character and staff were very friendly and helpful.
Stayed 3 nights in Oct 2023

6/10 Okay

alan

Travelled with partner
Disliked: Property conditions & facilities
What we paid for was a 5 star amount and got 2 star. the photo's of the rooms were not as we got, they must have been taken 20 years aging and run down. The staff were friendly enough but dressed very poorly for such a so called nice hotel. will not go there again .
Stayed 1 night in Oct 2023

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windermere manor hotel
Hotel was ideal for our couple of nights away, by the lake and not far from restaurants and bars. Boat hire is about a mile but its a nice walk. Friendly staff always greeted with a smile.
Stayed 2 nights in Oct 2023

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here. So well-designed for families with dogs (amongst others) the pool was a win for the kids and a lot of thought has gone into making staying with a dog convenient and comfortable. Breakfast is included which we all appreciated and had a good range of options. Restaurant menu is broad and quality is fine - I think what you would expect for functional hotel/pub restaurant. Staff were friendly and efficient throughout.
Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Samuel

Stayed 1 night in Aug 2023

6/10 Okay

katie

Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Lovely location, grand daughter loved the pool and outdoor chess set, spacious rooms, very good service
Stayed 2 nights in Aug 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Gareth

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
A complete rip off for the money! £180 a night for a small double bed. Horrible sponge pillows, uncomfortable bed, creaky floorboards and decor that’s very tired and dated!
Stayed 1 night in Aug 2023

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, room comfort
One Sunday night
Expensive but think Lakes are. Hotel very nice overall. Young manager who had been there for 3 months was excellent. Room was lovely large room with v comfortable king bed and sofa bed pkus balcony. Bathroom spacious well equipped except for shower. Which was ok but not great. Shower Curtain coukd have don with a clean at bottom or replaced. Breakfast was self service so very cost effective for hotel costs.. you basically did everything. But food good . Lovely well kept gardens. Didnt use pool. Day rooms very nice. The hotel allows pets so many dogs there. Its on a hill.. bit too far to walk into Bowness but think Windermere you can walk to
Stayed 1 night in Aug 2023

10/10 Excellent

nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Great having a swimming pool
Stayed 1 night in Jul 2023

6/10 Okay

Antonia

Travelled with family and small children
Liked: Amenities
I stayed at this property with my 6 year old daughter for two nights while we did a ‘Mummy & Daughter’ trip. I have quite high standards and enjoy a bit of luxury. The hotel room was a decent size and clean despite being very simple. Mattress was not comfy (two defined dips), bathroom was large and several windows provided fresh air. Breakfast was ok - a couple of choices of cereal, toast and full English selection. Dinner was also ok but nothing fresh - curry, burger, sausage/mash etc. Location excellent and plenty of parking - you can walk to town and there are many restaurant options there (I recommend Tilly’s which even served freshly cooked broccoli - those of you with children will know how hard it is to find a restaurant serving plain vegetables!) Staff ok - welcoming reception but waiters few and far between and lacking charm. Pool ok - clean and accessible with free towels but way too hot. Like a bath. Overall good enough value for money and delivers an ok experience.
Stayed 2 nights in Jul 2023

8/10 Good

Daren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating staff
Stayed 1 night in Aug 2023

10/10 Excellent

Tsz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Stephen

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and hotel
The hotel is in a good location, welcoming and nice. It’s basic and needs a bit of updating but it is nice and clean and all you need. Very dog friendly which was high on our list for booking. Would recommend to stay.
Stayed 1 night in Jul 2023

6/10 Okay

Andrew

Liked: Staff & service
Visit in July 2023
Raised a concern with management and it was resolved very promptly and correctly. Good friendly staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

GAYLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big rooms. Good dining choices in comfortable surroundings. Excellent breakfast. Beautiful gardens. Helpful staff.
Stayed 4 nights in Jul 2023

6/10 Okay

Levi

Travelled with family and small children
Disliked: Cleanliness
The room was abit dusty and had a few spider and spider webs and also dead bees on the stairs
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

2/10 Terrible

david

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Showed 3 rooms and all were untidy, dirty, dated and not representative of the pics showed online. Total waste of my weekend off as I refused to stay in any of the three rooms so travelled back home to Newcastle as all other accommodation in the area was fully booked, not amused in the slightest.
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 3 nights in Jul 2023

8/10 Good

Kristin

Stayed 1 night in Jul 2023

10/10 Excellent

Algima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good .
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Stayed 4 nights in Jul 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, lovely swimming pool, excellent breakfast and meals very reasonably priced.
Stayed 2 nights in Jul 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay, staff helpful and friendly. Breakfast excellent evening meal not so good
Stayed 2 nights in Jun 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Nice hotel but bedrooms need refurbishing
We had a three night stay in the Hotel. It was very dog friendly and the staff were very pleasant. Our criticism was the bedrooms/bathroom needed to be updated and refurbished. One nice touch outside was the enclosed dog run.
Stayed 3 nights in Jun 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future. We have noted your comments and there is indeed plans to upgrade and refurbish the rooms, which we have already started on

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night Stay
We stay with our pet dog in tha annex and our stay was excellent. Great location
Stayed 3 nights in Jun 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future

10/10 Excellent

Rinald

Stayed 1 night in Jun 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the swimming pool the garden was lovely to relax and have a drink the staff where lovely and liked the breakfast
Stayed 2 nights in Jun 2023
Response from APW on 9 Jul 2023
thank you for taking the time to review your stay and we sincerely hope we can be of service to you again in the future

10/10 Excellent

dorothy

Stayed 1 night in Jun 2023

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you have a car, very central.
Stayed 3 nights in Jun 2023
Response from APW on 25 Jun 2023
thank you for your feedback and I sincerely hope we can be of service to you again in the future

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience over 2 rooms between family. One member disabled and accessible room was brilliant. Second room was very good but unfortunately servicing was missed on 2nd day.
Stayed 2 nights in Jun 2023
Response from APW on 23 Jun 2023
Thank you for your fedback and I am pleased you had an enjoyable stay. I am truly sorry that your room was missed by housekeeping and I can assure you this will be investigated with the team.We sincerely hope we can look after you again in the future

10/10 Excellent

RICHARD

Stayed 1 night in Jun 2023
Response from APW on 23 Jun 2023
thank you for your feedback and I am pleased you had an enjoyable stay with us and we sincerely hope we can be of service to you again in the future

2/10 Terrible

Jimmy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay again wouldn’t recommend it either
Stayed 4 nights in Jun 2023
Response from Andrew on 20 Jun 2023
I am in receipt of your review and I am truly sorry that there appears to have been some issues with your stay. Unfortunately I cannot address the problems you had as I am unaware of them and would be obliged if you can contact us so as we can look into this for you. - thank you

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness
Toilet didnt work properly, shower pressure low and breakfast poor. Luckily we were with family wedding in different place so only in hotel to sleep.
Stayed 2 nights in Jun 2023
Response from APW on 19 Jun 2023
we are sorry you appear to have had some issues. We offer a hot and cold buffet breakfast which is all freshly cooked. Ref the amenities in your room, I only wish you had told us so as we could have looked at the issue and I apologise unreservedly