The Castle Hotel Windsor, steps from Windsor Castle, offers an upscale haven with an inviting library and peaceful outdoor areas. Guests can enjoy lunch or dinner at Leaf at The Castle Hotel restaurant. The lobby provides convenient WiFi access and fresh coffee all day.
Located in Windsor City Centre, a neighbourhood in Windsor, Castle Hotel Windsor is near the airport and near a train station. The area's natural beauty can be seen at Thames River and popular attractions include LEGOLAND® Windsor and Thorpe Park. Looking to enjoy an event or a game while in town? See what's happening at Twickenham Stadium or Absolutely Ice - Slough Ice Arena. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing. Visit our Windsor travel guide
18 High Street, Windsor, England, SL4 1LJ
What's nearby
Windsor Castle
2 min walk - 0.2 km
Theatre Royal
3 min walk - 0.3 km
Thames River
5 min walk - 0.4 km
Windsor Royal Shopping Centre
3 min walk - 0.3 km
King Edward Court Shopping
6 min walk - 0.5 km
Getting around
Windsor & Eton Central Station
5 min walk
Station A Station
13 min drive
Heathrow Airport (LHR)
22 min drive
Restaurants
Caffè Nero
3 min walk
Cinnamon Cafe
2 min walk
The Ivy Windsor
2 min walk
The Horse & Groom
1 min walk
The Duchess of Cambridge
2 min walk
About this property
Castle Hotel Windsor
Luxury upscale hotel near Windsor Castle
A terrace, a library and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, a 24-hour front desk and a front desk safe
A porter/bellboy, smoke-free property and a lift
Guest reviews say great things about the breakfast, helpful staff and location
Room features
All 108 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
Bathrooms with showers and hairdryers
Flat-screen TVs with digital channels
Coffee/tea makers and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Leaf at The Castle Hotel
Leaf at The Castle Hotel
Things to do
Library
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
11 meeting rooms
Business centre
Conference centre (893 square foot of space)
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.
Renovations and closures
This property is closed from 5 March 2026 to 16 March 2026 (dates subject to change).
The property will be renovating from 25 November 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
Bar/lounge
Dining venue
Selected guestrooms
Guests will have access to the following alternative facilities during the renovation:
Business facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately GBP 20.00 per person
Uncovered self-parking fee: GBP 30 per night
Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection
Frequently asked questions
Is Castle Hotel Windsor pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Castle Hotel Windsor?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on 22 Mar 2026 start from €137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Castle Hotel Windsor?
Self-parking is available for GBP 30 per night.
What time is check-in at Castle Hotel Windsor?
Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Castle Hotel Windsor?
Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).
Where is Castle Hotel Windsor located?
Located in Windsor City Centre, this luxury hotel is within a 10-minute walk of Windsor Royal Shopping Centre, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Castle Hotel Windsor Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were fully aware of the refurbishment going on in the hotel. The hotel staff were courteous, friendly and professional which goes along way, considering the restrictions of where the hotel guests could have access within the hotel. Our hotel room was very comfortable and the breakfast was delicious and hot..
Ian
Stayed 1 night in Jan 2026
8/10 Good
David
27 Nov 2025
Liked: Cleanliness, staff & service, amenities
The room was comfortable and the staff friendly and helpful
We throughly enjoyed our stay at Castle Hotel! The room was clean and cozy, bed and pillows were very comfortable and the staff was so kind and accommodating.
This hotel is in a wonderful location, close to many shops/ pubs and right across the road from Windsor Castle.
Highly recommend this hotel.
The service was excellent, our check in was smooth with professional hotel staff. We ate at the restaurant which was delicious and extremely convenient. The hotel room is clean and well kept up in maintenance, very comfortable to stay here. We will be back when we are in the area to stay again.