Thank you Dena! We're glad to know you enjoyed your stay with us. We appreciate you choosing our hotel and look forward to seeing you again in the future!

Dear Michelle, Thank you for writing a review and your feedback is very important to us. We apologize that you didn't have a good experience. The extra money we hold is a security deposit for damages which every hotel is standard. Yes it takes 3-5 business days depending on your credit card. Our parking lot holds 160 parking spaces and it can be tight but we do have the advantage of free parking downtown in which is a savings of 17 per day. Our breakfast room is complimentary and we do apologize for you not getting a chance to try our breakfast. If you do decide to come back please let the front desk know you would like a late breakfast maybe we can put a continental care packaqe for you on the side. We hope you would give us another opportunity in the near future.

Thank you for taking the time to write a review. We appreciate your feedback and we will continue to provide exceptional service. We hope to see you soon.

Thank you Tiffany for taking the time to write a review from your recent stay with us. We appreciate your feedback and for choosing to stay with us. We look forward to welcoming you back again in the future!

Thank you for taking the time to write a review. Your feedback is important to us and hope to see you soon.

Thank you John for taking the time to write a review. We appreciate your wonderful feedback and I will be sure to share this with our staff. It's always nice to get such positive feedback. We hope to see you again soon!

Thank you for taking the time to write a review. We appreciate your feedback and we will look into getting thicker towels. We hope to see you soon.

Dear Angela, Thank you for writing a review. We appreciate your feedback and we will continue to provide exceptional service. We hope to see you soon.

Thank you Alexis. Our General Manager has contacted you directly regarding your recent stay.

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Downtown.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We appreciate you choosing to stay with us and look forward to welcoming you back again in the future!

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Downtown.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We appreciate you choosing to stay with us and look forward to welcoming you back again in the future!Sincerely,

I sincerely apologize that this was the perception you were given during your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. I do hope we can welcome you back again in the future for a more pleasant experience.

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Downtown.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.We appreciate you choosing to stay with us and look forward to welcoming you back again in the future!

Thank you Connor for taking the time to write a review from your recent stay with us. We appreciate your wonderful comments and I will be sure to let Derek know as well. Thank you for choosing to stay with us and I we can welcome you back again soon!

Thank you for taking the time to write a review. We appreciate your feedback and hope to see you soon.

Thank you for taking the time to write a review. We aperture feedback and we will continue to provide exceptional service. We hope to see you soon.

Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

Thank you for taking the time to write a review. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We appreciate you staying with us and I do hope we can welcome you back again in the future.

Thank you Jim! We're happy you enjoyed your stay. We appreciate you choosing to stay with us and look forward to seeing you again in the future.

Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

Thank you James! We appreciate you taking the time to write a review and for choosing to stay with us. I'm happy to know we met and exceeded your expectations. We look forward to seeing you again in the future!

Thank you John for taking the time to write a review from your recent stay with us. We're glad you enjoyed your stay and I will definitely bring up your concern to our management team. We appreciate you choosing to stay with us and I do hope we can welcome you back again in the future.

Thank you Patrick! We appreciate you taking the time to rate your stay with us. We're glad you enjoyed your time with us and look forward to seeing you again in the future.

Thank you Alice! We are thrilled that you enjoyed your stay with us. It was a pleasure meeting you upon check in. We appreciate you choosing to stay with us and look forward to welcoming you back again on your next visit to Windsor.

Thank you Hopeton Gary! We very much appreciate you choosing to stay with us and for giving us your candid feedback. We look forward to seeing you again in the future!

Thank you Danella! It's great to know you enjoyed your stay with us. We appreciate you choosing to stay with us and look forward to seeing you again in the future!

Thank you Shannon for taking the time to rate your stay with us. We hope you enjoyed your stay and I hope we can welcome you back again in the future.

Thank you Kimberly. We appreciate you taking the time to leave your feedback from your recent stay. We're happy you enjoyed your stay and look forward to seeing you again in the future!

Dear Amir, Thank you for writing a review and we apologize for the experience you received. The lady in breakfast meant no harm due to customer service and we will address the situation on our end. Also, breakfast is complementary. Our bathrooms on the second and third floors do not have exhaust fans they are filtered through the roof. We hope you will consider our hotel in the near future

Thank you for taking the time to write a review. We appreciate your feedback and we appreciate your feedback on updating the bathrooms. We will address this to our maintenance department to see if we can make improvements. We hope you will consider booking with our hotel in the near future.

Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

Thank you Diane! We're so happy you enjoyed your stay with us. We appreciate your wonderful comments and look forward to welcoming you back again!

Thank you Kirsten! We appreciate you staying with us and taking the time to rate your stay with us. We're glad you enjoyed your stay and hope to see you again soon!

Thank you Bill for your review. We appreciate you staying with us and hope to see you again soon!

Thank you Lal Singh for taking the time to write a review. We appreciate you staying with us and glad you enjoyed your stay. We look forward to seeing you again!

Thank you Steve for taking the time to rate your stay with us. I sincerely apologize that your stay was less than satisfactory. I do hope we can welcome you back in the future for a more pleasant experience.

Thank you Joelle for taking the time to rate your recent stay with us. We're glad you enjoyed your stay and hope to see you again soon!

Thank you Lisa for taking the time to rate your stay with us. We're thrilled to know you enjoyed your stay and had a great experience. We appreciate you staying with us and look forward to seeing you again on your next visit to Windsor!

Thank you for taking the time to write a review. We appreciate your feedback and we hope to see you soon.

Thank you Amber for taking the time to give us a rating from your recent stay with us. We're happy you enjoyed your stay and look forward to seeing you again in the future!

Thank you Luis for taking the time time to leave us your candid feedback. I sincerely apologize that your stay with us was less than satisfactory. Unfortunately, the night your stayed with us, our hotels cable was out and was restored the following day. I will speak to our staff to ensure your issues are addressed as we always want our guests to have the best experience possible. I do hope we can welcome you back again in the future for a more pleasant experience.

Thank you Jean-Paul! We appreciate you taking the time to rate your review. We look forward to seeing you again in the future!

Thank you Damion for taking the time to rate your stay with us. I'm sorry to hear that your stay was less than a 5. I do hope we can welcome you back again in the future for a more pleasant experience.

Thank you Debbie for taking the time to write such a wonderful review from your recent stay with us. We really appreciate your comments and look forward to welcoming you back again in the future.

Thank you Scott for taking the time to rate your stay with us. We appreciate you choosing our hotel while in the area and hope to see you again soon!

Thank you James for taking the time to write a review from your recent stay with us. I'm glad to hear you enjoyed your evening and I sincerely apologize that you were kept up with the outside noises. This is definitely something we don't want for our guests to experience. I will investigate the other reasons why you were disturbed as we don't normally have cleaning staff at 3am. Unfortunately with being a downtown property, there is a lot more traffic with people, vehicles and nearby bars. I do hope we will have the opportunity to welcome you back again in the future for a more pleasant experience.

Thank you Gianluca for taking the time to leave us your feedback from your recent stay with us. I sincerely apologize that this was the perception given during your stay. We always want our guests to feel welcome and greeted with a smile. We appreciate you staying with us and I do hope we will have the opportunity to welcome you back again in the future.

Thank you for taking the time to write a review. We appreciate your feedback and we appreciate your feedback with our breakfast attendant! We hope to see you soon.

Thank you Christal for taking the time to leave us your candid feedback. We appreciate your comments and I apologize for the noise you experienced. Unfortunately, there are some advantages and some downfalls that come with being in the core of downtown. We're glad you enjoyed your stay overall and hope to see you again in the future.

Thank you Shujie for taking the time to rate your stay with us. We're glad you enjoyed your stay and look forward to seeing you again in the future!