Winewall Holidays

Me and my partners family stayed here for pre-graduation. The rooms are very compact, cosy and clean and the staff were very attentive. The hotel is also in a great location. We did however find a couple problems with the rooms. In one room the air-con wasn’t working which made it a very hot a sweaty evening/morning in an already stressful time getting ready for a graduation. In the other room we couldn’t get the lighting to work properly. The bar area was probably by biggest negative. Ordered 2 beers which both tasted like washing up liquid, the bar staff were struggling to pour a pint and had several attempts at such.

Komal helped me check-in, and helped me find local shops for what I needed immediately. Very friendly and helpful! My only complaint is that my room (525) was either above or beside laundry and the machines ran at least until midnight, shaking the room, making sleep a little difficult. However after it stopped it was very quiet, especially considering the location.

The hotel has gone through a change, Restaurent / breakfast area not around, just blocked off like a building site. When I asked reception about it, I kinda got an answer that was "no, its not available". So where was breakfast etc to be held. Breakfast was servered in boxes etc, I mean serioulsy what a complete mess. Hotel room was very warm, cant even keep the windows open!! No aircon, god knows how you can now survive another English summer, its got to be a health and safety issue for sure, The hotel needs to make people aware of what the hotel is going through, I was totally taken back, have over 10 years staying at this hotel before even when it was known as "The Place", wont be using this hotel going forward, sad :(