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"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"It was a standard issue room spacious all clean easy access to bathroom. Breakfast needs a tiny bit of improvement as I also work in a hotel I was excepting a bit more food for the English breakfast but not much was there for it the other things like continentals were more available, Staff are really good and I would recommend this hotels others "

"Friendly staff. Beautiful room. Clean and a fab breakfast. "

"Lovely clean room , although small and compact everything we needed was there . Friendly atmosphere at reception staff kept our cases safe whilst we shopped around the markets "

"Hotel was superb, Lucy was absolute amazing. Location was excellent. Breakfast was great too."

"The breakfast was freshly prepared and there was a great variety. "

"The room was lovely and the staff were all very friendly and helpful! "

"A lovely hotel, well positioned with easy access to the centre of Bath. Very clean. Staff were all friendly and helpful. We would definitely stay here again. "

"The room was spotless, the staff were very pleasant and the Dyson hair dryer and ghds were an absolute bonus. Definitely will be returning "