Winterbourne Bassett Holidays

Yes staff were grand and the room was fine. Noise was the only issue.

Sheets hadn't been changed the whole time i was there. But everything else was good and clean. Didn't appreciate someone settling the smoke alarm off at 4am. good

Staff were lovely, room and bar were great as was the breakfast. The wife would have liked a mattress protector and plumper pillows. Trying to drive right to it to park in on-site parking proved to be a nightmare. Google Maps and What-3-Words really struggled. Overall, great location and would stay there again without hesitation.

The hotel is lovely, the room was also very clean and well appointed and the breakfast was great. The reason for 4 starts and not 5.....our room for 3 had only an internal window in to the hotel lobby/reception - this is a big and airy space but - no outside view and no opening window - the room therefore got very hot (resulting in a very disturbed night). There is aircon but it went off at 11.00 and it was only in the morning that we read we could override this and get it going again but even then only allowed the room to get down to 19C. So - if you book a room and this would bother you then ask for a room with an external window! It was a very nice and reasonably priced hotel other than this.

Very comfortable,good food,good ales. Very comfortable bed room a good size, only downside is shower a bit small in size, other than that would recommend Green King pubs