Chicago Hotel Guide - Wintrust Arena hotels in Chicago, United States of America.

"The manager was mean and not understanding and had horrible customer service. The towels had stains on them. The carpet smelled mildewy. Just definitely did not look like a 4 star hotel."

"Great view"

"The breakfast and bar were convenient. The room was in need of upgrading."

"Cool and perfect for our short trip to Chicago. Room was a bit small, but worked well to sleep in for two nights. The location on the magnificent mile worked perfect to accessing public transportation and tourist bus tours. Lots of great restaurants around the area and it was easy to walk everywhere from this spot. "

"Fantastic stay - nothing special about the hotel although nothing bad about it - what I lived was the location - very close to McCormick Place - I was in Chicago for a conference so that was good - and right I. Chinatown- so many great places to eat"

"Waited 10 minutes for someone to actually appear at front desk upon check in, and when they did arrive, only directed guests to kiosks to check in themselves. No welcome, no review of property or amenities, no ID check. Bed felt like it was 2 decades old at best, springs felt throughout and saggy. At check out, same thing, directed to kiosks. At no time did anyone from the staff offer a welcome or ask about my stay. Convenient location, but price not worth what is actually offered at the property."

"The hotel was immaculately kept. We visited the pool and found that fantastic as well. The only issue I had was parking. The site made it sound like parking was available for free, but it is not. I paid $40 per day to park nearby. There may have been some cheaper solutions for parking, but not convenient."

"Really nice and super clean "

"I’ve stayed at the Hilton Chicago many times, and I keep going back because it is always a great experience. The staff is great, making check in easy and using the amenities easy. The property is clean and well maintained, so it feels luxurious, and it’s right downtown in the loop so you have easy access to anything you may want to experience in Chicago. I highly recommend the Hilton for any trip or staycation in Chicago."