Chicago Hotel Guide - Willie Dixon's Blues Heaven hotels in Chicago, United States of America.

"Wish they had a mini fridge"

"Staff was so kind and great!"

"A family emergency came up that shortly after booking prevented me from being able to attend at all. Expedia approved for a full refund and needing the hotel's acceptance reached out in multiple ways including an email requesting acceptance of such but we have not heard back and it is now the next day. I reached out in multiple ways as well and have not heard back from them. I have been a loyal customer for years but at this point Congress Plaza has now lost a would have continued to be long-term customer."

"I was only in town for one day. But it was an easy seamless check-in. The room was clean and bathroom was clean. Everything in the room work and I had no need to call or any assistance. The checkout was very simple was done on my phone as I walk down the hallway before leaving."

"In the heart of Chinatown. Pleanty of places to eat and walking distance to great venues! Parking garage isn't far of a walk either. Quality stay for a great price. "

"the place is outdated and not well maintained. certainly does not deserve more than 2 Stars. the location is excellent and staff was helpful. But, place is not clean, bathroom was very tight. I paid for an update because standard rooms were so small. But the carpet does not have a clean look, walls are old and bathroom is very suboptimal. No coffee machine in the room, but when I complained about it they stated it was available upon request and they sent me one. essentially, very overpriced for what you get."

"Room was clean , staff was good too ."

"I purchased a Lake View Room, when I arrived they said my room was not available yet and moved me to another room. I could see the lake only if I stood behind the T.V. All three windows had no view at all. When I brought it up to staff they said that the room qualified as a Lake View and would not reimburse me or move me to another room. I told them at most this room should be a partial lake view and they wouldn’t listen. It’s a money grab, be careful with this one. Soda and water bottles in the lobby are $8 each and the hotel removed the vending machines on the floors forcing you to go downstairs. There’s way better hotels in Chicago. This one is a microcosm to everything wrong with Chicago."

"Nice, spacious room. The parking lot right next to it does not have in and out privileges so it’s pricey but the location is great. Easy highway access "