Search Chalets in Wolcott

"Room is clean. Staff were excellent. Breakfast is not that great."

"Staff was very helpful "

"We checked in late and the person who checked us in was fantastic - Mark maybe? The room was spacious and very clean everywhere but our sheets were a bit sketchy. Because it was so late we had them give us another fitted sheet and just put it over the other. The facilities are very nice and clean though we didn't get to use or see the pool. The pull out couch, though small, was extremely comfortable. The bed was absolutely NOT. it's was like laying on cement. I ended up sleeping on the full size pull out couch with my daughter because it was more comfortable. I was impressed at how clean that couch mattress was. Usually they are a little grungy. The water pressure in the shower is great. It's a little too much with their tiny sinks though so you end up mopping up the sink all the time. The breakfast for $13 I wouldn't pay $10 for. Very unimpressive. It was also extremely expensive for the area in my opinion. We paid almost $600 for two nights. I'd say a mixed bag. "

"I arrived to the hotel around 9:30pm and I asked the young lady front desk agent if the restaurant was still open. She responded that it hasn't been open since July in a nasty tone like I was supposed to know that. I then asked her if she had any recommendations of where to eat and she simply said no. Before getting in the elevator I asked her if there was water in the room which the answer was also no. At the moment I decided to check online and there was a bar a block away that gave me some water. When I return back to my hotel room I noticed my TV didn't work, it had no channels and the remote had limited functionality. So I went back to the front desk, the same agent dressed in a hoodie ready to leave expressed that she didn't know how to fix a tv, she then suggested I went up to my room to see if it was magically working now; it wasn't. I went back down and she gave me keys to a new room. While the new room did have a working tv, it had an horrible smell, dusty coffee machine and a phone with no buttons. I tried dialing out and it definitely didn't work which is concerning if you don't have your own phone. To conclude this hotel should not charge more than $50 per night, they have zero amenities, unprofessional staff and the advertisement is very misleading."

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"NIce place, but lots of renovations. Never got a full sleep. But to be honest... I was a late nighter. Noise started around 8am. So I am trying to be fair. Bad timing i suppose."

"This hotel is clean & that is a top Priority for us. Great location. Convenient to the Thruway. We have stayed here a number of times. "

"Staff was really great"

"Absolutely gorgeous and clean "