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Reviews of The Baiting House and Lodges

4 out of 5
The Baiting House and Lodges
Stourport Road, Upper Sapey, Worcester, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 150 reviews" "
Rating 8 - Good. 22 out of 150 reviews" "
Rating 6 - Okay. 8 out of 150 reviews" "
Rating 4 - Poor. 3 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was located about a typical country pub which was never mentioned within the texts describing the accommodation it was totally unexpected for us. Access to the room only via very steep and narrow staircase. Room itself was fine, but noise coming from the pub side was overwhelming for my elderly father staying at the property at the time. Overall, we think it was overpriced yet under-achieved for the price we paid
Stayed 1 night in Mar 2024

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foodie break
Fantasy food, make sure you get dinner and breakfast here. Staff were lovely too. Cabins and hot tubs were great. WiFi not possible in the cabins and no phone signal so you have to switch off!
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware!! We booked a king size bed superior studio without hot tub. We did not get a king size bed. It clearly was not a 'superior' accommodation. We were required to park our vehicle 200 yards from the lodge. (another name for a cabin) Required to walk up an unlit gravel path back to the lodge unit. The occupants of the attached unit decided not to park in the car park but blocked our drive with their 4x4. The restaurant was having a big 'do' the night of our booking so we could not be accommodated for supper. Not given any notice when we booked. Only found out when we arrived. We were sent to their sister facility 'The Rodney' where we did have a lovely meal. The gentleman checking us in refused to believe that we had booked a superior studio with a king size bed, and until I showed him the listing on Expedia he kept up the charade. He just kept telling me that was possible. So we paid for a king size bed accommodation and was not given the proper unit. In addition, it is a studio unit with only a mini fridge, no cook top or even a microwave. Sadly not really a studio. Beware this is the second time we have stayed here and not been able to eat at the Inn. It is a remote location requiring somewhat of a drive to find food. I would think twice. It has declined over the past few years.
Stayed 1 night in Oct 2023

6/10 Okay

Lee

Stayed 1 night in Oct 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Room was amazing! Breakfast was lovely and well cooked. Staff kind and friendly.
Stayed 1 night in Sep 2023

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Janet

Stayed 1 night in Jul 2023

10/10 Excellent

CLIVE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finals Finished!!
Came for a chillax, after by fiancee had finished her final exams and we weren't disappointed. So quiet, peaceful and wonderful facilities. Food & drink in the pub extremely good and close to lots of really interesting places. We brought our dog as well and he was well catered for, with space for him not to be hassled.
Stayed 2 nights in May 2023

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Overall very good
Stayed 3 nights in May 2023

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This os a fabulous place to stay we had a evening meal with friends and all were impressed with the food and service
Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shortly stop
Nice hotel to stay in. Good service. Staff are friendly and helpful. Breakfast is good.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel . Staff very good
Stayed 1 night in Nov 2022

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lodge was nice with a hot tub, clean and comfortable. Ideal for 2.
Stayed 1 night in Oct 2022

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
One of the best boutique hotels I’ve ever stayed in - friendly, lovely room & great food.
Stayed 1 night in Sep 2022

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Rebecca

Stayed 1 night in Jul 2022

10/10 Excellent

Tim

Stayed 1 night in Jun 2022

10/10 Excellent

Dean

Stayed 1 night in Jun 2022

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and friendly staff. Rooms very comfortable and beautifully decorated. Food excellent Great location for exploring AONB.
Stayed 1 night in Jun 2022

10/10 Excellent

Tyron

Stayed 1 night in Jun 2022

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

B

Stayed 2 nights in Mar 2022

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect country retreat
You will not be disappointed if you like country pubs and excellent food, location is in perfect country side retreat, room very clean and again felt a little like a cottage, nice selection of drinks at the bar, crafted beers, good selection on Gins, tried a few, say no more:), staff very friendly and locals also.
Stayed 1 night in Mar 2022

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff Excellent food Excellent accommodation - just Excellent
Stayed 1 night in Dec 2021

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Food was excellent. I stayed in the Goldings Room which was quiet, comfortable and well furnished. However, I would have happily stayed in the bathroom, which was large and luxurious.
Stayed 2 nights in Oct 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing experience at the Baiting Lodge. We booked a room as we were attending a wedding. The hosts were very attentive and we were able to check in early before the wedding. Unfortunately taxis aren’t great in the area but we were fortunate enough to have a member of staff offer us a lift to the venue which was a life saver! The cooked breakfast the next day was also delicious although a veggie sausage on the vegetarian breakfast would have been nice as the portion was quite small. Shame we didn’t get to explore the local area but the welcome pack was useful outlining lots of activities you can do. We would definitely consider coming back!
Stayed 1 night in Oct 2021

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely place this is, room was great and spotless, breakfast was amazing.
Stayed 1 night in Aug 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant. Lovely clean room. Superb service for all staff. The food was excellent and reasonably priced. I couldn't recommend this hotel more highly
Stayed 1 night in Aug 2021

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Room comfort
The bed was hard. The room was small. My Wife head her head in the window recesses 4 times and I did it twice. The evening meal and breakfast were excellent
Stayed 1 night in Aug 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Find
Fabulous find ..Excellent .. We stayed above the pub /restaurant which was very comfortable..Added bonus of a Nespresso machine. All staff very polite and helpful.Food in restaurant is off an excellent standard. The Lodges within the grounds equally look well presented. Great location rural peaceful but not far from places of interest
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, fantastic staff and food.
Stayed 1 night in May 2021

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous food and lovely accommodation! Had a wonderful stay and will definitely be back.
Stayed 1 night in Nov 2019

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, lovely food
Lovely place to stay. Couldnt be more helpful. Breakfast was the best eggs benedict i have had. We went for our 10 year anniversary and would recommend
Stayed 1 night in Nov 2019

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay and eat
Beautifully appointed rooms, comfortable accommodation and fantastic food.
Stayed 1 night in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business stay
Fabulous and welcoming country Inn Room was spotless Food was fantastic Very attentive staff Comfy bed Would definitely recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and friendly. Easy check in. Nice room with modern bathroom. Good value. Excellent food and a lovely atmosphere in the bar
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Could be a great hotel but the staff desperately need to be trained, the evening waiters/waitresses did not know anything about the food nor care about the customers. The only exception to this as the bar man who was fantastic. The following morning the poor service continued, with the kitchen ignoring my wife's request for no diary and gluten free. The dark haired waitress did not give a monkeys and by the time the toast arrived our breakfasts were completely cold. We left and went to a different hotel for breakfast where the service was second to none!!!
Stayed 1 night in Sep 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Baiting House
Simply brilliant. A fab pub with stunning food and lovely rooms and separate lodges if you want them. Staff are amazing and cant speak highly enough of Andrew and the Team
Stayed 4 nights in Sep 2019

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.. So welcoming and friendly.. They were happy for the dog to stay too.. I would be happy to stay there again
Stayed 1 night in Aug 2019
Response from Andrew (owner) on 6 Sept 2019
Dear Tracey Thanks so much for taking the time to write a review. We are happy you (and your dog) enjoyed the experience and we hope to be able to welcome you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful overnight stay
Only stayed for one night and wished we had booked for longer but we were on route to stay with family. The ambiance of the hotel and restaurant is outstanding and it is decorated to a very high standard. We ate in the restaurant and the food was first class in quality and presentation. The bedroom was very comfortable and again the decor was pleasing The only criticism was the fact the remote control for the tv was missing and had to be manually controlled from the side of the tv This was the only negative point in the whole experience Well done to al staff
Stayed 1 night in Aug 2019
Response from The Baiting House team on 29 Aug 2019
Thank you so much for your reply and we do apologise for the remote, it has been a little troublesome and even baffled a sky engineer.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect country retreat
Excellent from arrival to check out
Stayed 1 night in Aug 2019
Response from Andrew (owner) on 18 Aug 2019
Thanks so much for your lovely review. We are so pleased that you enjoyed your stay and look forward to having the opportunity to welcome you again soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was basic but clean, comfortable and functional. All the staff were friendly and helpful and the bar with it's several small rooms/areas had a warm friendly feel. This was improved by the fact that many of the locals seem to use it making it very welcoming. The restaurant was also clean and functional with a nice atmosphere with "sensible" background music allowing conversation without shouting. The meals we had were the best we've had in ANY hotel so far and sensibly priced, as were the drinks. All in all no complaints and our stay was an exceptionally enjoyable experience.
Stayed 1 night in Jul 2019
Response from Andrew (owner) on 24 Jul 2019
Many thanks for sharing your experience. We're pleased that you enjoyed your stay - especially the food.