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The Ritz-Carlton, Xi'an

5.0 star property
Travelers find a peaceful luxury retreat with garden views and authentic Chinese cuisine at three distinct restaurants in this upscale Xi'an hotel

Choose dates to view prices

Located near Drum Tower, The Ritz-Carlton, Xi'an offers luxury and convenience with an on-site mall and serene gardens. Guests can enjoy an indoor pool, spa with yoga and treatments, and three restaurants serving Chinese cuisine. Free WiFi keeps everyone connected.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €160
includes taxes & fees
10 Mar - 11 Mar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 2 Double Beds, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View | Living room

Club Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, City View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 210 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Yanta Qu neighbourhood, The Ritz-Carlton, Xi'an is connected to a railway/underground station. Shaanxi History Museum and Xi'an Bell Tower are cultural highlights, and some of the area's notable landmarks include Xi'an City Walls and Huaqing Hot Springs. Drum Tower and Giant Wild Goose Pagoda are two other places to visit that come recommended. Visit our Xi'an travel guide
Map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075

What's nearby

  • Golden Eagle
    11 min walk - 0.9 km
  • Xidian University North Campus
    2 min drive - 1.7 km
  • Northwestern Polytechnical University
    3 min drive - 2.6 km
  • Tang West Market
    3 min drive - 2.6 km
  • Xi'an Aviation Museum
    3 min drive - 2.9 km

Getting around

  • Xiaozhai Station
    6 min drive
  • Xi'an West Railway Station
    7 min drive
  • Xi'an (XIY-Xianyang Intl.)
    35 min drive

Restaurants

  • KFC 肯德基
    5 min walk
  • 小杨烤肉(高新店)
    8 min walk
  • 菜很 下饭
    5 min walk
  • 潮州小巷
    8 min walk
  • 星巴克
    7 min walk

About this property

The Ritz-Carlton, Xi'an

Luxury hotel near Xi'an City Walls
Located close to Drum Tower and Xi'an Bell Tower, The Ritz-Carlton, Xi'an provides a shopping centre on-site, a garden and a hair salon. Treat yourself to spa services, such as a massage, a facial or a body treatment. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; The Ritz-Carlton, Xi'an also has dry cleaning/laundry services, 2 bars and a conference centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers and a lifeguard on site
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Tour/ticket information, smoke-free property and concierge services
  • ATM/banking services, wedding services and a lift
Room features
All 283 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (CNY 144 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 268 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Flair天韵
  • Lobby Lounge大堂吧
  • Tasuro 炙焰
  • Xian Kitchen 鲜厨房
  • 景轩

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Shopping centre
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 27 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to March 11 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 268 for children
  • Self-parking fee: CNY 144 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an

Frequently asked questions

Does The Ritz-Carlton, Xi'an have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 11:00 PM. The swimming pool will be unavailable from March 9 2026 until March 11 2026 (dates subject to change).

How much does it cost to stay at The Ritz-Carlton, Xi'an?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Xi'an on 10 Mar 2026 start from €160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Xi'an?

Self-parking is available for CNY 144 per day. Limited spots are available.

What time is check-in at The Ritz-Carlton, Xi'an?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Xi'an?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Xi'an located?

Located in Yanta Qu, this luxury hotel is 2.9 mi (4.7 km) from Xi'an City Walls, and within 6 mi (10 km) of Shaanxi History Museum and Drum Tower. Xi'an Bell Tower and Giant Wild Goose Pagoda are also within 6 mi (10 km).

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Reviews

The Ritz-Carlton, Xi'an Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 84 out of 93 reviews
Rating 8 - Good. 5 out of 93 reviews
Rating 6 - Okay. 3 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay there. The room is clean and spacious.
Stayed 4 nights in Oct 2025

10/10 Excellent

Xuelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast, top notch local food options. We all love it, will come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Xianling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Clean and big rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Xian

We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with great service. Highly recommended
Stayed 5 nights in Jun 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Exceptionally thoughtful people.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and exemplary customer service from front desk, room service, spa and checkout.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zhaoyang

Liked: Staff & service, amenities, property conditions & facilities
Cleanses and friendly staff . Foods are very good
Stayed 1 night in Mar 2025

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and really kids friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff attentive and professional. Highly recommended
Stayed 1 night in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful reception staff
Stayed 2 nights in Jan 2025

10/10 Excellent

XU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and the room is comfortable.
Stayed 3 nights in Jul 2024

8/10 Good

MA

Liked: Property conditions & facilities, room comfort
Family vacation. Comfortable, near the Metro station and shopping centre.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zhiqiang

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lush and beautiful hotel. The room was wonderful, nice beds and the lightning system was simply impressive! Bathroom was also something else! Pool, spa all well kept and luxurious. The check in was quick and in the room (not in the frontdesk as usual) which made it feel quite special. Staff is friendly and welcoming. My only suggestion is to hire more English speaking personnel. When calling frontdesk it was very complicated to understand and would get "my English is not very good" and was transferred to a supervisor. Happened twice. The personnel really seems polite and eager to help, dont get me wrong, but the language barrier makes it difficult. Same at the restaurant, the ladies in the entrance had to go find someone that spoke English. Luckily there is always someone :) . Nora's help with late check out was outstanding, very fast in her response and helped arrange airport pick up. Overall, it was a delightful stay, I would stay again without a doubt
Stayed 2 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Just simply the best.
Stayed 4 nights in Jan 2026

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would return
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel,
Stayed 2 nights in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is the location
Stayed 2 nights in May 2025