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"Excellent service "

"Great location, room is spacious, walkable and close to many attactions via metro and bus. Staff are super friendly and accomodating "

"Gorgeous, clean, good hospitality "

"The location was awesome and there was always a staff at the reception desk, so helpful:)"

"This hotel reminds me of luxurious Las Vegas hotels. The service is excellent from the moment you step off your vehicle when arriving for check in. The staff we encountered throughout the whole process were excellent. The property smells and feels luxurious. There are many dining and shopping options nearby or within the complex. Our room had a wonderful view of the Lotte World Tower. It was spacious with wonderful amenities. This is one of the top hotels in Seoul and the price of food onsite reflects that. If this is within your budget, this is a wonderful property. "

"ease of convenience to shopping place"

"good location "

"We would give six stars if we could! This hotel is such a gem and we are so glad we booked it. My wife and I stayed for the first leg of our Korea trip and it was amazing. It is so conveniently close to two stops on Line 2 of the Seoul subway so we had no problem getting to anywhere we wanted. The surrounding area is soo charming with tons of little shops and the world-famous Gwangjang market is just a short walk away! The location is fantastic and we felt super comfortable and safe the entire time. The room was so modern and impeccably clean and housekeeping did an excellent job every time. We made good use of the washer/dryer and the styler - very nice to have and they worked great. The room has such smart storage (walk-in closet, entry closet for luggage and shoes, a whole wall of storage as well. Staff was so nice and helpful with everything as well, we didn't have a single issue. We are already talking about booking if we do Seoul again next year! "

"Great staff. Clean room. I love the most of this hotel: there is no pungent scent( perfumy smell) in the lobby and other areas. I am glad that the Shilla is not doing what other five stars hotels are doing. I hope that they keep their own classic style and maintain. Looking forward to visit again. "