Location was great, only a 5 minute walk to the city centre and amenities. Apartment was clean, tidy and modern. There was an issue with closing one of the large windows and when we reported it to Stays York they got someone out immediately. The problem was not rectified during our stay and at the point of leaving it was still ongoing. Stays York have offered to provide part refund to compensate for this but yet to receive the payment. Apart from this issue the apartment was lovely and had everything we needed. Stays York however, is what let the whole vacation down. The description of parking facilities was misleading. Please be aware it is a parking permit for off sight parking - permit for York Council run public car parks. The nearest one is St George's Field approx 10 min walk away and not in view from the apartment. Please make sure Stays York has actually registered your car. Although they assured us they had registered ours, we received a surprise parking ticket on day one - after seeing their office in person, they paid and rectified this. All in all, we recommend using the apartment and hope you have a wonderful time staying there.