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Reviews of The Vanguard - York Residence

4 out of 5
The Vanguard - York Residence
83 Eldon St, York, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Volkan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice house, rooms are clean, parking is easy, suitable for business travelers with a limited budget. The only problem is the front door lock is not working as it should, and since there's no reception, if you make three incorrect entries, you have to wait outside for 5 minutes before you can try again. If the weather is cold and you've come from a long journey, it tests your patience at the door. Apart from that, it's a comfortable house, I would recommend it if they fix the entrance lock."
Stayed 1 night in Mar 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
water leaked from ceiling onto bed and property owners refused to provide compensation.

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and very clean with the expected amenities provided. The online city guide was particularly appreciated and helped us choose a spot for dinner. I had a little difficulty getting in and out with the pram but that’s to be expected given the type of property. We had trouble arranging parking which wasn’t resolved until after we had arrived, meaning we ended up paying for parking quite a distance away from the hotel due to its location, but this was largely to do with the hotels.com app blocking personal information. Overall, I would recommend to others and stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment as described, will defo stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Room was lovely. Right near the centre. Host was accommodating with great communication. Would 100% stay again. The big open shower was amazing also!!
Stayed 1 night in Dec 2023

8/10 Good

Kayleigh, Tibshelf

Travelled with partner
Liked: Cleanliness, amenities
Keypad to get in the property is finicky when raining. They need to have it more protected from the rain somehow. As when it gets wet it doesn’t work. The pillows were hard, flat and lumpy. But the bed was comfortable. The rooms were simple but clean. Bathroom was nice. It looked newly renovated. Price was good. Distance to town was walkable. So would give it a 4/5
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely comfortable & clean. A couple of small issues the bathroom looked great but because of the large mirror unit you cant bend over the sink to brush your teeth easily & you could do with a chair or maybe a bench made out of the wood to put bags on or to sit to put your shoes on. When you reaxh a certain age its easier sat diwn wlooked logreat hut
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Travelled with partner
Great spot!
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a bit of a problem getting in through the security code door. It just kept refusing to work, this put us off both going out later that night as we didn’t want a repeat performance at night in the dark. There was a fair amount of noise from both people walking past outside and people in the room above us walking around. The room was nice and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kirsty on 28 Sept 2023
Thanks for staying :)

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. Would have liked some breakfast
Stayed 1 night in Sep 2023

6/10 Okay

Kim To

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It does not look like a 4 star hotel. And the Hotel set is in a student housing location which can be noisy during the night.
Stayed 1 night in Sep 2023

8/10 Good

Carl

Stayed 1 night in Sep 2023
Response from Kirsty on 18 Sept 2023
Thanks for staying with us Carl.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely, would book again. No breakfast available on site, but not at all a problem as we were told in advance. Such thoughtful designs, loved the rustic furniture!
Stayed 1 night in Sep 2023
Response from Kirsty on 16 Sept 2023
Thanks for staying with us Julie & for leaving such a thoughtful, kind review. Guests like you make our day - thanks again

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check-in instructions were very easy to follow. Hotel is very conveniently located - only a short walk into the main city area of York. Would happily stay here again.
Stayed 1 night in Sep 2023
Response from Kirsty on 15 Sept 2023
Thank you so much for staying with us & leaving this kind review

10/10 Excellent

Arthur

Travelled with family
Liked: Amenities
Charming boutique hotel a short walk to city center and olde town. Great communication with owner easy self check in. We loved all the great little touches that made the stay special!! Thank you.
Stayed 1 night in Sep 2023
Response from Kirsty on 14 Sept 2023
Thanks so much for this lovely review & staying with us

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Kirsty on 13 Sept 2023
Thanks for staying with us Micheal

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Brilliant communication, and a relief that there was air con given the random heat wave we are in! Good walking distance from the centre.
Stayed 1 night in Sep 2023
Response from Kirsty on 10 Sept 2023
Clare - thank you so much for staying with us. We look forward to hosting you again.

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect comfortable room for the night
Easy check in with lots of information provided and good communication with the wonders just a message away. Comfortable room with everything we needed, very clean.
Stayed 1 night in Aug 2023
Response from Kirsty on 10 Sept 2023
Jacinta - thank you so much for staying with us. We look forward to hosting you again.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Nice air conditioning in the room.
Stayed 1 night in Aug 2023
Response from Kirsty on 10 Sept 2023
Darren - thank you so much for staying with us. We look forward to hosting you again.

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break.
Really loved the Vanguard. Felt well looked after, communication excellent. Liked being able to walk into York. Very comfortable. Would definitely stay again.
Stayed 2 nights in Aug 2023
Response from Kirsty on 10 Sept 2023
Marion - thank you so much for staying with us & this kind review. We look forward to hosting you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay 😀
Excellent place to stay very convenient for york city centre (20 minute walk). Toomm was clean and well presented. The owners keep you informed of the check in procedure which was very easy to follow and straightforward.
Stayed 1 night in Aug 2023
Response from Kirsty on 5 Aug 2023
Thanks for this review & for staying with John.

10/10 Excellent

Clare

Stayed 1 night in Aug 2023
Response from Kirsty on 3 Aug 2023
Thanks for staying with us Clare and sharing this review. We look forward to hosting you again. :)

8/10 Good

Jay

Travelled with partner
A nice room
Stayed 1 night in Jul 2023
Response from Kirsty on 3 Aug 2023
Thanks for staying.

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
Staying at the vanguard was brilliant. We stayed for 2 nights, checking in was super easy, everything was sent on one email which was easy to understand. We got to drop our luggage off before check in time free of charge so we could explore York easier and this was very helpful and a big plus. The room was cosy with fresh sheets and towels in the room. The air con system was simple to work out and there was also a coffee machine in the room too, with complimentary tea, coffee, hot chocolate and water in the mini fridge. The bathroom was very modern, with a powerful shower that was hot straight away. They also had shampoo, shower gel, conditioner and hairdryer which is also a positive. Moving onto the staff, they are very accommodating. I had got in touch by phone and message a few times before our stay and during, which they responded to very quickly and politely. They checked on us throughout our stay and they couldn’t have done any more. I would highly recommend staying here, it was perfect.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2023
Response from Kirsty on 6 Jul 2023
Thank you so much for staying with us and leaving this awesome review Mitchell. We hope you’ll be back! :-)

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is in a terraced residential area about 15 minutes walk from the centre of York. Parking is on the road in a permit reserved space next to the property. Inside the property is lovely - almost 2 separate rooms plus bathroom which is all modern, spacious & very clean. Plenty of teas, coffee & bottled water. 2 nice big screen TVs & loads of plugs / charging points. Lots of good WA communication from the owners…..
Stayed 1 night in Jun 2023
Response from Kirsty on 1 Jul 2023
Hi Antony, thanks for staying with us. We hope you’ll be back. :-) Kirsty.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stop over for the evening & easy walk in to the town.
Stayed 1 night in Jun 2023
Response from Kirsty on 21 Jun 2023
Thanks for staying with us

10/10 Excellent

Cheryl

Stayed 1 night in May 2023
Response from Kirsty on 21 Jun 2023
Thanks for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and clean and a little bit quirky
This is a really nice place to rest after walking around York. The rooms are cosy and clean and the shower was brilliant. Only 10-15 minutes walk to all the good stuff in York
Stayed 1 night in May 2023
Response from Kirsty on 21 Jun 2023
Thanks for staying with us

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Very good communication and a short walk into York. Would recommend
Stayed 2 nights in Apr 2023
Response from Kirsty on 2 May 2023
Thanks for staying with us James. We hope you’ll be back again.

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2023
Response from Kirsty on 28 Apr 2023
Thanks for staying with us Jennifer. We hope you’ll be back

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kirsty on 24 Apr 2023
Thanks for staying with us Michaela - we hope you’ll be back

10/10 Excellent

E

Stayed 1 night in Apr 2023
Response from Kirsty on 24 Apr 2023
Thanks for staying with us & leaving us this review. We hope you’ll be back! :-)

10/10 Excellent

ainars

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay while in York. Staff are very friendly and supportive. Excellent room - clean, cosy and tidy. Can't go wrong for the price. Highly recommended!
Stayed 1 night in Apr 2023
Response from Kirsty on 10 Apr 2023
Thank you so much for staying with us & leaving this kind review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and finished to a high standard. The check in was very smooth and the staff were very helpful.
Stayed 1 night in Apr 2023
Response from Kirsty on 8 Apr 2023
Thanks Micheal - we appreciate the kind review & hope you’ll be back

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at The Vanguard. The property is in a residential area just out of town, so it was quiet. The room was clean and comfortable with all the facilities you need for a short city break. Although there is no reception, check in and out was easy with the instructions provided by the owners, who also contacted us to ensure everything was ok.
Stayed 2 nights in Mar 2023
Response from Kirsty on 10 Apr 2023
Thank you so much for leaving this kind review. We hope you'll stay with us again.

10/10 Excellent

Tina

Stayed 1 night in Mar 2023
Response from Kirsty on 10 Apr 2023
Thank you so much for this great review score. We look forward to hosting you again in the future.

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location close to town
Stayed 1 night in Jan 2023

8/10 Good

Mark

Stayed 1 night in Dec 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC VALUE
Superb facilities, spotlessly clean, fantastic shower, great value for money.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, really nice room, great value
Stayed 1 night in Nov 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Orathai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Vanguard
Found this absolute gem of a place to stay in York, communication was brilliant, within walking distance of shops and eateries, room and facilities were amazing, great value for money and cannot recommend highly enough
Stayed 2 nights in Sep 2022

10/10 Excellent

Ken

Stayed 1 night in Aug 2022

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious room, perfect for a family. Great location, very attentive service.
Stayed 1 night in Aug 2022
Response from Chantelle, The Vanguard York on 8 Aug 2022
Thank you so much 🙂

10/10 Excellent

Darais Alejandra

Stayed 1 night in Apr 2023