Excellence Resorts hotels in Yucatan Peninsula, Mexico

"We love pretty much everything The only thing we did not was the attendant last night at the 24 hour snack area, around 9:00 pm I went fot a Hot Dog and the mustard container was empty, when i asked him he said, someone will come and walked away, he did not give me the chance to ask when, its ot about the mustard is about the rude behavior "

"This resort was amazing. I did not meet one bad staff member, everyone was SO nice and welcoming! Eduardo, Silvia and Jesus had great entertainment at the pool. Daniel, Balan, and Miquel were Amazing bartenders!! Daniel made a tasty "Dirty Monkey" and he remembered that was my fave drink whenever i came back to his bar(there are so many bars to go too).We never left the resort and did not need too. I highly recommend this resort. We got a room with a jacuzzi on the roof and bwing out there to look up at the stars was great. Room service was great. I really dont have anything bad to say about this place. They did have quite a few weddings the week we were there, so they end up closing off one of the pools and bars and you can hear the music going up until about 11pm. But it really wasnt that bad at all. I kind of enjoyed hearing the music while enjoying our jacuzzi. Again, i highly recommend this resort. Had an amazing time. "

"I absolutely loved my stay at this resort. The staff was beyond incredible and I loved all the activities and opportunities we were offered! The whole resort was so clean and organized. Restaurants were so delicious every single one of them! "

"Great service "

"This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days."

"All RIU hotels I have been to are amazing! RIU Cancún is no exception. From the beautiful ocean views, to the awesome adventures. Everything felt luxurious and very safe. Even my trip to chichen itza 200kms into the countryside felt safe and was so fun. I would 100% recommend and I will 100% be back at another RIU hotel. The all inclusive was amazing! The food was amazing! The entertainment and scenery was absolutely stunning. 10/10 for sure!"

"Best place to be , everything is included,best services,nice people "

"Excellent "

"Occidental is beautiful. The staff service is 100/10. Food is amazing, options are wide. I have nothing but wonderful things to say. Truly an amazing stay"