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Hotel y Suites el Refugio de don Carlos

2.5 star property
Experience Zacatecas' vibrant spirit with ticket assistance for local tours. Enjoy convenient services like in-room WiFi and on-site event spaces.

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In the heart of Zacatecas Centro, Hotel y Suites el Refugio de don Carlos offers a warm welcome with tour/ticket assistance and a 24-hour front desk. Connect to in-room WiFi, enjoy the convenience of a front-desk safe, and host events at the banquet hall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Suite

Basic Suite

Basic Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds
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About the area

Zacatecas Centro, a neighbourhood in Zacatecas, is home to Hotel y Suites el Refugio de don Carlos. Historic Center and El Cubo Aqueduct are local landmarks, and some of the area's activities can be experienced at Zacatecas Cable Car and Bufa Hill Cable Car. Visit our Zacatecas travel guide
Map
Callejon de Quijano 309 Centro, Zacatecas, ZAC, 98000

What's nearby

  • Zacatecas Cathedral featuring heritage architecture, night scenes and a church or cathedral
    Historic Center
    1 min walk - 0.0 km
  • Deep inside Mexico's center, there's a little city called Zacatecas, which is part of the many cities of the country that are considered UNESCO heritage. Its downtown night lights truly make it a beautiful colonial city #ontheroad.
    Hidalgo Avenue
    2 min walk - 0.2 km
  • Zacatecas Cathedral featuring heritage architecture, night scenes and a church or cathedral
    Zacatecas Cathedral
    7 min walk - 0.6 km
  • Mexico which includes interior views, a church or cathedral and heritage architecture
    Santo Domingo Cathedral
    9 min walk - 0.8 km
  • Bicentennial Plaza
    3 min walk - 0.3 km

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    23 min drive

Restaurants

  • La Cabaña, Independecia
    3 min walk
  • Mercado "El Laberito
    3 min walk
  • El teporochal
    3 min walk
  • Restaurant El Jacalito
    3 min walk
  • Rincón Típico
    1 min walk

About this property

Hotel y Suites el Refugio de don Carlos

Hotel located in Zacatecas Centro
Hotel y Suites el Refugio de don Carlos provides everything that you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket information, a 24-hour front desk and a banquet hall
  • A front desk safe
Room features
All guest rooms at Hotel y Suites el Refugio de don Carlos boast comforts, such as air conditioning, in addition to

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9.4 out of 10, Exceptional, 86 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

EL Refugio DE DON Carlos
Y Suites El Refugio Don Carlos
Hotel y Suites el Refugio de don Carlos Hotel
Hotel y Suites el Refugio de don Carlos Zacatecas
Hotel y Suites el Refugio de don Carlos Hotel Zacatecas

Frequently asked questions

Is Hotel y Suites el Refugio de don Carlos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Suites el Refugio de don Carlos?

This property doesn't offer parking.

What time is check-in at Hotel y Suites el Refugio de don Carlos?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel y Suites el Refugio de don Carlos?

Checkout is at 12:30 PM.

Where is Hotel y Suites el Refugio de don Carlos located?

Located in Zacatecas Centro, this hotel is steps away from Historic Center and El Laberinto Municipal Market. Hidalgo Avenue and Sierra de Alicia Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel y Suites el Refugio de don Carlos Reviews

10

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located in downtown zacatecas. Cozy small building with full of traditions and history. Staff were amazingly friendly and helpful
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! It was great! Super clean and people very nice.
Stayed 4 nights in Jul 2022

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevator
Stayed 2 nights in May 2022

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2021

10/10 Excellent

DINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria, buena relacion calidad-precio

Muy bien nos trataron desde la recepción, no tuve problemas con el check-in, todo muy agusto a mi hija le gustó mucho la tranquilidad del hotel sin ruidos molestos, solicitamos algunas cosas que necesitamos e inmediatamente nos resolvieron, las instalaciones y mobiliario en perfectas condiciones, sin duda volvería, gracias!
Stayed 1 night in Sep 2021

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que buena sorpresa tiene estufa, platos y algunas cásuelas para uso en el cuarto
Stayed 3 nights in Jul 2021

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Hotel realmente es confortable muy limpio, con excelente ubicación a unos minutos caminando de la catedral. Quizas lo único es que cuenta con pocos espacios de estacionamiento sin embargo amablemente el personal me apartó un lugar de estacionamiento. Recomiendo la estadía en el hotel.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena atención, el lugar estaba siempre presentable y limpio excelente ubicación
Stayed 3 nights in Mar 2021

10/10 Excellent

Carlos Alfonso

Stayed 2 nights in Apr 2025

10/10 Excellent

Maxime

Stayed 1 night in Oct 2022

10/10 Excellent

ma e

Stayed 3 nights in May 2022

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021