Zacatepec Hotels

"very nice place to stay.room and restroom are very spacious and clean.Great downtown location if you want to go explore the mercado is a must less than 5minutes away.Rooms are not sound proof you can hear other guest and the noise from the street overall is a nice place to stay. "

"It is a clean and nice hotel with good food at his restaurant, for the god price, it worth it"

"the room and everywhere was very clean an quiet place. The staff very helpful and friendly. Breakfast was good. The only thing that wasn't good was the Wifi very slow poor signal but other than that everything else was great "

"Lugar tranquilo para descansar"

"Clean room staff friendly and cleanliness everyday"

"Worst hotel experience for a supposed 5-star property. Dirty rooms, cockroaches, ants, clogged bathroom, no hot water, weak A/C, Wi-Fi not working, and dog feces on the terrace. The only response was “sorry,” with no compensation at all. Definitely do not recommend, especially for the price charged."

"Nice place to atay"

"Clean, amenities good"

"The staff is very friendly!"

"Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍"

"Was ok ,nice swimming pool "

"Clean, nice but no service person.no one to call if problems"

"Staff was very professional and courteous, the facilities are superb. Cannot wait to return"

"Very clean place, the staff was super friendly and the food in their restaurant was very good."

"El servicio es excepcional "

"Great staff, beautiful rooms, breakfast was tremendous, wonderful location. "

"No usamos spa. El hotel está muy bonito PERO… Reservé tres habitaciones. No sale suficiente agua caliente para ducharse. En una de las habitaciones, el serv de limp forzó la chapa y rompió marco de la puerta mientras las huéspedes dormían. Al llegar nos recordaron que el desayuno ya estaba pagado y nunca advirtieron que SOLAMENTE incluía determinados alimentos, aduciendo que había firmado un documento ennel que lo decía. Al exigir verlo, lo habían anexado a la hoja del check in pero obvio no...

"Excelente servicio. Un lugar muy comodo y agradable para estar. Pidan a Nina cuando esten aquí."