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Reviews of Palazzo Venezia

4 out of 5
Palazzo Venezia
Poljana Pape Aleksandra III 4, Zadar

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 144 reviews" "
Rating 8 - Good. 35 out of 144 reviews" "
Rating 6 - Okay. 5 out of 144 reviews" "
Rating 4 - Poor. 5 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is amazing. Also I love the decoration in the property. But the bed was a little bit uncomfortable. Besides that, everything was wonderful. It really looks like a palazzo.
Stayed 1 night in Oct 2023

4/10 Poor

Stephen, Christchurch

Stayed 1 night in Oct 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like it most was the location
Stayed 1 night in Oct 2023

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
Property is in an excellent location just inside the old city gate, well maintained, clean and comfortable. The only hiccup was the communication from the mgmt which there was none, no one there to check you in or out.
Stayed 2 nights in Sep 2023

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crazy good location within old town. Super modern remodel of classic building. Rooftop balcony. Elevator if needed. Good communication w host. Excellent recommendations for dinner etc.
Stayed 1 night in Sep 2023

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! They arranged for a pick up at the airport. Great location, right in the city center and next to where the ferries leave from. Marko who picked us up and welcomes you at the front desk was friendly and accommodating.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location Marko gave me great ideas of what to do for 3 days in Zadar btw he’s the guy who meet me to give me the keys he also has a taxi good guy
Stayed 3 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Great location! Taxi drops you off and you have maybe 25 steps to the hotel. It’s right in the old town center with restaurants and gelato establishments galore. Very clean and friendly staff.
Stayed 1 night in Aug 2023

4/10 Poor

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Talmon

Travelled with group
Disliked: Property conditions & facilities
No hot water (3 mins and it’s out), wi fi did not work, room looked “improvised” (there was a “ladies room” sign on the door), shampoo looked like it was stolen from somewhere and on and on.
Stayed 1 night in Jun 2023

2/10 Terrible

Michele

Disliked: Room comfort
Cold shower and no blankets on beds
Problems from the start when the key code to get in didn’t work. Ants in the bathroom and marching to the bedroom. Tried to take a shower - no hot water bc i apparently turned off the water heater when I turned the bathroom light 💡 n or off. I have no idea. Only sheets on the bed - after a freezing night they said blankets were in a black bag in the armoire. Who does that??? All I saw was a mattress pad and light bedspread that my husband wrapped up in. Parking was not 24 hrs in the muni lot - only 3 hours at a time except from 10 pm to 8 am. So we had to keep feeding the meter. I can not recommend this hotel - it was the worst night we have spent in Croatia. They need to be customer friendly and this had too many pitfalls. Location was perfect though and it’s a beautiful room. But a warm shower and warm bed were what I wanted.
Stayed 1 night in Jun 2023

2/10 Terrible

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Musty, no hot water and mushy beds
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Palazzo Venezia is a charming boutique hotel in the heart of Zadar's Old Town. The hotel has just four rooms, each of which is individually decorated and furnished with antiques. The staff are extremely friendly and helpful, and the breakfast is delicious. I would highly recommend Palazzo Venezia to anyone looking for a luxurious and historic stay in Zadar.
Stayed 1 night in Jun 2023

10/10 Excellent

Neemesh

Stayed 3 nights in Oct 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place right in the old town. Highly recommend!
Stayed 1 night in Jun 2022
Response from br on 23 Jun 2022
Thank you for your kind review. Hope to see you again! Kind regards, Brankica

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony room was perfect it was the best view. Gorgeous French doors open up to a wonderful sea and city view. It was a perfect location you can not get a better location. The staff even made some great food recommendations. I appreciate that.
Stayed 1 night in Oct 2021

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful place to stay. Our host Branka was a very friendly lady. The room was very nice and very well decorated. Location is perfect just about 70 yards from the Forum. Getting to the hotel from the Zadar bus station was very convenient via taxi. Taxi goes very close to the property. Very highly recommend to stay here.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This hotel was very conveniently located inside the old town right next to one of the gates. When we were dropped off in a small parking lot at the gate we only needed to travel about 50 meters (150 feet) or so to the hotel. The hotel room was clean and comfortable. It was within walking distance of everything in the old town of Zadar.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean room and extremely helpful and friendly staff! Would definitely stay here there again.
Stayed 1 night in Aug 2021
Response from Anita on 21 Aug 2021
Thank you for your kind review. Hope to see you again! Kind regards, Anita

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay right in the heart of the old town. A small hotel with amazing rooms and fantastic staff which is located right by on if the Old City gates, it is clean, comfortable and very beautiful.
Stayed 1 night in Jul 2021
Response from Anita on 29 Jul 2021
Thank you for your kind reviw. We really appreciate you taking the time out to share your experience with us. Kind regards, Anita

10/10 Excellent

LORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Highly recommend. Great location, close to everything. The caretaker was great, so friendly and helpful. The room was so nice decorated like I’m in Venice. Great, big balcony with a Seaview. Very clean and they had an elevator!
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are clean. Staff is extremely helpful and very friendly. We stay here every time we visit Croatia
Stayed 2 nights in Jul 2021
Response from Anita on 21 Jul 2021
Dear, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Kind regards, Anita

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and friendly staff/owner.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Matea on 12 Aug 2020
Thank you , dear guest . Kind regards. Matea

10/10 Excellent

MG, Syosset, NY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of all attractions and food scene. Small boutique style hotel with lovely annointed rooms.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Modest establishment with a great location for sightseeing Zadar.
Stayed 1 night in Oct 2019
Response from Palazzo Venezia on 5 Oct 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Palazzo Venezia on 24 Sept 2019
Thank you for your review and for staying with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, immaculate lobby and room, great location. Beds a bit soft.
Stayed 2 nights in Sep 2019
Response from Palazzo Venezia on 19 Sept 2019
Thank you for your review and for staying with us!

8/10 Good

Steve, Dunmow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for exploring old town and restaurants. Staff incredibly helpful. Only 4 rooms so small hotel which is not always attended. Power shower excellent, bed comfortable enough.
Stayed 5 nights in Sep 2019
Response from Palazzo Venezia on 14 Sept 2019
Thank you for your review and for staying with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean... nice room... nicely decorated. Close to everything. Staff communicates well beforehand and answered all questions
Stayed 1 night in Sep 2019
Response from Palazzo Venezia on 8 Sept 2019
Thank you for your review and for staying with us!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel is beautiful and clean, everyone we met was helpful and went above and beyond to make our stay comfortable. It's a perfectly positioned hotel to explore the old town.
Stayed 4 nights in Aug 2019
Response from Palazzo Venezia reception on 5 Sept 2019
Dear Amy, thank you so much for your nice review. You were wonderful guests and are more than welcome to stay with us again. Kind regards,

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Palazzo Venezia reception on 3 Sept 2019
Thank you for your review, you are more than welcome to stay with us any time you like!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Palazzo Venezia on 30 Aug 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Palazzo Venezia on 15 Aug 2019
Thank you for your review and for staying with us!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, centrally located
Stayed 1 night in Aug 2019
Response from Palazzo Venezia on 14 Aug 2019
Thank you for your review and for staying with us!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Palazzo Venezia on 13 Aug 2019
Thank you for your review and for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Palazzo Venezia on 31 Jul 2019
Thank you for your review, we appreciate your feedback!

10/10 Excellent

Damir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had great expirience
Stayed 1 night in Jul 2019
Response from Palazzo Venezia on 28 Jul 2019
Thank you for your review and for staying with us!

10/10 Excellent

Dennis, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Venetian decor and fantastic location inside the city walls. Very helpful staff that made use reservations on short notice to a Michelin rated restaurant. Thanks Tamara!
Stayed 2 nights in Jul 2019
Response from Tamara - Palazzo Venezia on 14 Jul 2019
Dear guest, thank you for your review, I'm glad I could be of help. Hope to see you again! Best regards, Tamara Palazzo Venezia reception

10/10 Excellent

Ellie, Shenzhen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you take a look at Zadar map, this hotel has 10/10 super nice location--it's right next to the Sea Gate and 1 min walk from the old town center. Beautiful interior design & super nice host!
Stayed 2 nights in Jul 2019
Response from Palazzo Venezia on 5 Jul 2019
Thank you for your review, we greatly appreciate your feedback!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great place to stay in the old town of Zadar
A small botique Hotel. A great place to stay just inside the wall of the old town. We arrived late at night. The Hosts made this very easy. Recently renovated & i excellent condition. Highly recommended
Stayed 1 night in Jun 2019
Response from Palazzo Venezia on 29 Jun 2019
Thank you for your review!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location with distinct, individual style
Nice place in a great location! WiFi, AC, and elevator all worked fine. The shower pressure was good. The receptionist at the hotel was very nice and spoke perfect English. Look for Zone 2 parking if you plan on parking long term. (Zone 1 parking, which is down by the water, has a three-hour limit.) Zone 2 parking meters are coin only, but you can go to a Tisak and pay there (just have your license plate number). There is a nice little area on the ground floor for coffee.
Stayed 1 night in Jun 2019
Response from Palazzo Venezia on 21 Jun 2019
Thank you for your comment and for staying with us!

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to Sea Gate. Parking available outside for 6 Kn per hour and free from 22h to 8h. Sights , Restaurants and Bars in walking distance. Excellent tips from Hotel host.
Stayed 1 night in Jun 2019
Response from Reception on 10 Jun 2019
Thank you for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the room size was a bit cramped.
Stayed 1 night in May 2019
Response from Palazzo Venezia on 26 May 2019
Thank you for your feedback and for choosing our accommodation!

10/10 Excellent

Naomi, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming well equipped guest house in the old city. Very helpful, English speaking staff.
Stayed 2 nights in May 2019
Response from Palazzo Venezia on 20 May 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Super Fancy and Comfortable with an extremely helpful and friendly staff!!! Free coffee tea and juice in the common area. Parking is a bit tricky but it is in the main tourist/pedestrian area so that was expected. Very close to everything you want to see in the city...at night we could even hear the sea organ!!!! Plenty of bakeries and cafe's within walking distance for breakfast.
Stayed 1 night in Apr 2019
Response from Palazzo Venezia on 15 Apr 2019
Thank you for your review!

8/10 Good

Kathy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, great location in old city and close to harbour and taxi stand.
Stayed 2 nights in Oct 2018
Response from Palazzo Venezia on 19 Oct 2018
Dear Kathy! Thank you for your kind review! We hope to see you again some time in future. Best regards!