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"I had a wonderful stay at this hotel. It is very nice, this is comfortable and providing great service. The Wi-Fi is good. You have a team of people looking after you and making sure that your state is wonderful and meeting your needs. It's intended as a resort-style experience where you stay in the hotel but do not go out. The only negative aspect about this hotel is the location. It is located in a rural area. It's approximately 10 kilometers away from the city. This was not well-communicated in the map on Hotel.com. We were having difficulty locating the hotel. In addition, the check-in process was confusing because there was no one to greet us, and the property is very spread out. There were no clear signage for drivers or hotel’s guests to locate main office and check in. Fortunately, I had a driver who was able to call the hotel and speak to them in Chinese, and they were able to direct me to the right locations. Otherwise, for an international traveler who does not speak Chinese, it may be difficult to locate the hotels and check-in. But once you are checked in, your stay is very comfortable. You can get didi car to get to town. It can cost about 40 RMB per one way. Overall, I had a wonderful experience. If you had the right expectations, I recommend staying at this hotel again. "

"The guys on reception were so helpful and friendly and spoke very good English. Free drop off to park entrance, 5 mins away and would pick us up as arranged on WeChat. Lovely and peaceful place to stay, extremely comfortable rooms, bed etc and shower had great pressure…..a real favourite in a hotel for us."

"Absolutely loved my stay here. Ming and the rest of the staff were very friendly and helpful. Upon arriving Ming got a map out of the park and advised me on how to spend my two days there. The included breakfast was very robust. The views from the pool/room were awesome and it was dead silent. It's just a 10-15 min walk to the park entrance and it's super easy to get a DiDi called to the hotel to take you into town. The hotel also has a restaurant so it's very easy to do dinner there as well. Can't recommend this place enough :) "

"Breakfast was excellent, there are many fresh varieties of food. Laundy is a plus, staffs are frieldly and helpful. It will be an excellent hotel to stay except without safe box. "

"Great small boutique hotel. David and the rest of the staff are extremely friendly and helpful. Rooms are beautiful and with state of the art technology. They picked us up from the train station and they also take you to the (east) entrance to the national forest which is only 3 minutes away. They will also arrange all of the tickets. "

"Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable. "

"Amazing experience at Celestial Valley. The service from pre arrival, to airport pickup, to our 2 night stay, all the way to the dropoff at the station was incredible, everyone at the hotel was so welcoming and friendly. They helped us with everything via wechat and arranged all park tickets and transportation for everywhere we needed to go. The room and views were spectacular, and looked exactly like the hotels.com photos. We couldn’t have imagined a better stay. John in particular was very helpful as he spoke English, but all the other staff too were always able to step in and support right away. "

"Great stay with great staff. Selena helped us out the entire stay and helped set up our shuttle time to the airport. "

"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "