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"Staff was amazing. please remember to show your gratitude. They will go out of their way to make your stay a pleasant experience. "

"Nichol was fanatic and so was our waiter by the pool Rico, I had medical issues they accommodated us with care."

"I love everything about this Hotel, very clean, very friendly for majority of the Days me and my friends were treated very good, the staff at the restaurants are very amazing especially Dalia on the main Buffet in the mornings, Manuel at the Asian restaurant at dinner! A young man Alvarez at the steak house, their service and attention to the detail! Thank you so much! The room was very clean each day! Except our last day at the Restaurant Krystal, the person at the door Omani or Amani I don’t even want to remember ! he give us very bad service we mention the situation to the manager at the lobby, but not much done, is like making a complaint so nobody will listen. What’s the point! Other than that it was very good! This is the 2nd time we comeback and we love it! "

"Very nice staff "

"Staff were incredible. Everyone was friendly and we had no complaints. Room was perfect and the food was fantastic. Will be going back to Pueblo bonito next time we go to Cabo."

"This property is Very clean! I love that the pools always were amazingly clean. Service at the pools was very quick. Food at the restaurant was very good. Overall I was impressed. "

"Staff is always wonderful!"

"The staff is always amazing, we have returned every year."

"I had a great experience at the Hyatt ziva the room was clean the staff was excellent and always went out of there way to help you "