Zoo di Napoli

Excellent staff. Staff made many reservations for us, private transports, private full day boat tour of Capri, and restaurant reservations. All were outstanding. We already had booked an upgraded room, so we did not need an upgrade upon arrival. Overall our experience was excellent.

Loved it. Such a charming hotel. Super clean. Definitely a must

We were welcomed with such warmth and offered a glass of bubbles or a non-alcoholic drink on arrival. We were given a family room not far from the rocky beach, with stunning views and perfectly placed sunbeds within the cove. The only downside was that we got caught in heavy rain, which unfortunately flooded our room. The staff quickly moved us to a room on the 2nd floor inside the hotel—what a beautiful room!—but it did mean we had to move all our suitcases up and down, as we had to retun back into our old room, which was a bit of an inconvenience as we were only there fir 3 nights. The staff, however, were all absolutely lovely. A special mention goes to Rocco at the breakfast bar, who was so helpful, friendly, and accommodating every morning an the guy at reception which I forgot his name. The restaurant was really good but a bit over priced considering there was not much food on the plate. I would definitely recommend this hotel but not for people with either a physical disability or physical inability as there are a lot of stairs, the lift was out of order but only within the building. However, thank you to all and thank you for let us staying, I will definitely return