Zotzenheim Hotels

"Room is very clean "

"The breakfast menu was pricy for a basic breakfast ( croissant and coffee /hot chocolate ) for each of my son and me The pool was closed and we didn’t receive any discount. Very disappointed as the pool Was the primary reason for choosing this hotel and I booked the hotel before the pool closure "

"Petit dejeuner parfait pour commencer la journée. La chambre était de bonne dimension. Seul point à améliorer: ajouter des crochets dans la salle d’eau pour la serviette à main et dans la salle de bain pour au moins 4 serviettes."

"Great breakfast selection"

"Great staff and always very helpful. I’ve stayed here before and I’ll stay here again for sure."

"I stayed here as a solo traveler. I found the stay to be clean, comfortable and quiet. Staff was accommodating and I enjoyed the area. Good value for the price, definitely recommend. "

"No not good"

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Easy check in and out. Clean simple room. Great price and location to train station."