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Hotel UTO KULM car-free hideaway in Zurich

4.0 star property
Nature meets comfort at Hotel UTO KULM where panoramic views complement regional cuisine, a relaxing spa, and free WiFi for travelers seeking rejuvenation

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Hotel UTO KULM sits near the Uetliberg Lookout Tower, offering a peaceful escape with practical amenities. Travelers can unwind in the spa, stroll through the garden, or savor regional specialties at Allegra restaurant while taking in the sweeping views from the terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Room amenity

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suites with Alps and Lakeview

Junior Suites with Alps and Lakeview

Junior Suites with Alps and Lakeview

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room with Alps and Lake View

Triple Room with Alps and Lake View

Triple Room with Alps and Lake View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Panorama Room Countryside

Premium bedding, down duvets, minibar, in-room safe

Panorama Room Countryside

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • Hill view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Panorama Room Mountain and Lake View

Panorama Room Mountain and Lake View | Lake view

Panorama Room Mountain and Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Panorama Room City and Lake View

32-inch flat-screen TV with cable channels, TV

Panorama Room City and Lake View

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Suite

Premium bedding, down duvets, minibar, in-room safe

Maisonette Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Skyline Suite with City View

Skyline Suite with City View

Skyline Suite with City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Residence Suite with Valley View

Residence Suite with Valley View

Residence Suite with Valley View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite with City View

Tower Suite with City View

Tower Suite with City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double Room

Premium bedding, down duvets, minibar, in-room safe

Family Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panorama Room Countryside with Balcony

Panorama Room Countryside with Balcony

Panorama Room Countryside with Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Hill view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panorama Room Mountain and Lake View with Balcony

Panorama Room Mountain and Lake View with Balcony

Panorama Room Mountain and Lake View with Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in District 3, a neighbourhood in Zürich, Hotel UTO KULM car-free hideaway in Zurich is in a rural area and near a train station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Uetliberg Lookout Tower and Felsenegg Lookout. Don't miss out on a visit to Old Botanical Garden. Relax and indulge in the area's health/beauty spas, or seek out an adventure with mountain climbing nearby. Visit our Zürich travel guide
Map
Uetliberg, Zürich, ZH, 8143

What's nearby

  • Zurich featuring a city and views as well as a large group of people
    Uetliberg
    1 min walk - 0.0 km
  • Bahnhofstrasse featuring a city and street scenes
    Bahnhofstrasse
    7 min drive - 6.5 km
  • Swiss National Museum showing interior views
    Swiss National Museum
    9 min drive - 7.6 km
  • Kunsthalle Zurich
    Kunsthaus Zurich
    9 min drive - 7.6 km
  • Uetliberg Lookout Tower
    2 min walk - 0.2 km

Getting around

  • Uetliberg S-Bahn
    6 min walk
  • Zurich Altstetten Station
    20 min drive
  • Zurich Airport (ZRH)
    39 min drive

Restaurants

  • Financial Bar
    19 min drive
  • Schützenhaus Albisgütli
    19 min drive
  • Restaurant Oberes Triemli
    16 min drive
  • Restaurant La Piazza Friesenberg
    18 min drive
  • Restaurant Burestübli
    19 min walk

About this property

Hotel UTO KULM car-free hideaway in Zurich

Upscale hotel near Uetliberg Lookout Tower
Located close to Old Botanical Garden and Felsenegg Lookout, Hotel UTO KULM car-free hideaway in Zurich provides a terrace, a garden and a conference centre. Take some time to relax at the on-site spa. The on-site Regional cuisine restaurant, Allegra, offers breakfast, lunch and dinner. Enjoy on-site activities, such as hiking/biking and rock climbing. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a local area shuttle and a front desk safe
  • Free newspapers, secured bike storage and barbecues
  • A lift, a banquet hall and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 54 individually furnished rooms offer comforts such as premium bedding and separate sitting areas, in addition to amenities such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3,541 metres
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 25 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Allegra

Things to do

  • Bicycle storage
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (79 centimetre wide door)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1839
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train and a steep path. The closest train station is 0.3 miles (0.5 kilometers) away. Guests who are driving should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel-Restaurant UTO KULM
Hotel-Restaurant UTO KULM Hotel
Hotel-Restaurant UTO KULM Hotel Zurich
Hotel-Restaurant UTO KULM Zurich
UTO KULM
Hotel Uto Kulm
Hotel-Restaurant Uto Kulm Hotel Uetliberg
Hotel UTO KULM Zurich
UTO KULM Zurich
Hotel UTO KULM Zürich
UTO KULM Zürich
Hotel Restaurant UTO KULM

Frequently asked questions

Is Hotel UTO KULM car-free hideaway in Zurich pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking at Hotel UTO KULM car-free hideaway in Zurich?

There is free parking nearby.

What time is check-in at Hotel UTO KULM car-free hideaway in Zurich?

Check-in start time: 3:00 PM; check-in end time: 11 PM.

What time is check-out at Hotel UTO KULM car-free hideaway in Zurich?

Checkout is at 11:00 AM.

Where is Hotel UTO KULM car-free hideaway in Zurich located?

Located in District 3, this spa hotel is steps from Uetliberg Lookout Tower and within 6 mi (10 km) of Old Botanical Garden and Swiss National Museum. Kunsthaus Zurich and Felsenegg Lookout are also within 12 mi (20 km). Uetliberg S-Bahn is 6 minutes by foot and Ringlikon S-Bahn is 23 minutes.

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Reviews

Hotel UTO KULM car-free hideaway in Zurich Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 299 out of 553 reviews
Rating 8 - Good. 162 out of 553 reviews
Rating 6 - Okay. 54 out of 553 reviews
Rating 4 - Poor. 14 out of 553 reviews
Rating 2 - Terrible. 24 out of 553 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind personnel and super special location. We also used the little spa, which is really a great addition to each stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, large comfortable room, nice spa.
Stayed 1 night in Jul 2025

10/10 Excellent

Hina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, lovely rooms and fantastic desserts!
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Amenities, property conditions & facilities
Fantastic location, facilities, staff and breakfast. If you have time to travel out of the city to stay then highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Solid restaurant and very peaceful spa area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent

A special, unique location and spectacular panoramic views. The members of staff are friendly and accommodating. Rooms are comfortable, clean, and a good size. The breakfast is excellent: a wide selection of breakfast types and fresh bread options are available, and they can also assist with special dietary requirements.
Stayed 1 night in Sep 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woderfull location with amazing view and deliciouse food.
Stayed 3 nights in Aug 2024

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I loved the hotel. Unfortunately, there are no dining or reservation options for paid hotel guests who are not with a large company party. ALL, but one, staff are very kind and do their best to accommodate. We werent permitted to have drinks in the bar, nor sit anywhere outside at night, despite no one sitting there, because we werent with these large parties. They do have luggage service if you call for pickup. The spa was nice (bring your swimsuit as they are not nuse like German Sauna). We spent the majority of our 3 days there, in our room, but it was really beautiful. The HIKE, is better taken up the stairs and not the road. Breakfast was wonderful. I would NOT recommend coming here at anytime in December. Zurich overall is EXTREMELY underwhelming and overpriced. I wouldnt visit again on my own dime.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tinyawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view,The staff were friendly and helpful.we would deffnitely come back!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to see Zürich from this place!

Business trip overnight, warm welcom from the crew, wonderful view on Zürich, lots of friendly places to share a nice moment with friends, or colleagues.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean, friendly staff. 10 minutes uphill hike from train station to get there.
Stayed 2 nights in Sep 2024

8/10 Good

Diana Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an hotel form yourself or being with friends and family in a nature and eco-friendly environment
Stayed 2 nights in Nov 2024

8/10 Good

Anna

Liked: Cleanliness
The view from this hotel is incredible. Even with the current rail replacement bus to get you there, it is well worth it. The room was spacious and clean, but some of the decor felt a little tired. The service wasn’t the best (we asked twice times for robes and slippers to use the wellness centre despite being assured before arrival that they’d be in our room), and water was only provided for the first night. The breakfast was lovely and we enjoyed that on a terrace with the amazing view.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Views to die for

Beautiful hotel, fantastic location and helpful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect view

Perfect view. The employees was very helpful. Room was quite large and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, quiet in the evenings. Definitely a walk up hill to the property, but they do come to pick up your luggage at the bottom and transport it up. About a 20 min train ride very convenient for public transportation. I recommend getting the Zurich card you get free entrance to museums and unlimited public transportation. They also will provide adaptor when ask, which definitely came in handing as I completely forgot. Enjoyed our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ayca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect holiday for us. The person who is working on hotel is so kind and generous against us. The restaurant had delicious food dinner and breakfast. It is really top of Zurich. I highly recommended the hotel for everyone.
Stayed 2 nights in Mar 2024

8/10 Good

Malyn

Liked: Cleanliness, staff & service, amenities
This hotel has the best view of Zurich. The staff is also extra friendly. I wish they would have shuttle service going up from the Uetilbig train since walking takes a long time and it’s also uphill.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Got there at 9pm so we walked the hill in the dark. It was adequately lit. Our triple room was much larger than expected. Bed was beyond comfortable! The shower was small but had great water pressure. No conditioner - that was tough. Restaurant was pricey but the food was fabulous. Can’t go wrong with this place!
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. It is away from the city with a short walk from the train station to the hotel. There are beautiful views of the city of Zurich and the lake and mountains. The staff of the hotel were very efficient and accommodating. The only complaint we had was on the Saturday night there was a wedding and the guests were very loud until 2:00 am. The other two nights we were there it was very quiet.
Stayed 3 nights in May 2024

10/10 Excellent

Ligita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amaizing place with significant views

It's amaizing place to stay in with beautiful views. Best way to reach the hotel is to use local transport which is easy to understand. People are friendly and helpful to give information. Be prepared to walk up the hill max 10 min for not fit person. But the views from hotel pays all.
Stayed 2 nights in Oct 2023

8/10 Good

Hemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the top of Zurich is great. However it was troubling having to pull our luggage up a huge hill to get to the hotel. And they also had no air conditioning in the room. With it being summer, it was absolutely boiling in the room. However, nice stay, the view and the restaurant are great.
Stayed 3 nights in Jul 2024

6/10 Okay

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
I have a bit of a mixed review, one staff provided repeatedly hostile service, and made me want to leave the morning after check in. He was the evening worker who checked us in. The hostility carried into booking our spa time, and I avoided the front desk and him after this. The hotel itself was lovely, I enjoyed the views, the food, and found my room very comfortable. The other staff made up for it, specifically Yvonne. I was pleased to have such positive interaction with everyone else upthere. there. Theprovide read re
Stayed 3 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My only real complaint is that the property is labeled "car free", Yet I was sad to see multiple delivery trucks parked right outside my window and a personal car parked at the steps to rooms there all night too. Even saw a taxi dropping off as I hiked in. Yet I booked this excited about the car free idea, so I took the train up and it's not a long hike in from there. Yet this is a luxury hotel I'd say, and ritzy guest don't like to walk with luggage. I get that. So don't call it car free or say "car free for the lower end guest". LOL The staff was very nice and so was my room. Breakfast buffet a super nice selection. Great views from the area but it rained and so I didn't get to hike or go up the tower. I do recommend this place, especially if wanting a romantic get-away night. TW
Stayed 1 night in Apr 2025

8/10 Good

Shanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. The hotel is ok. We booked 2 days. We arrived on the 31st and left on the 2nd of Jan. New Years eve the hotel has a private party and a private dinner for people who made reservations. At night around 11pm I went outside and took pictures because the view is amazing. As I go back inside, I'm not sure if thats a security guard, I didn't ask. He stopped and interrogated me for entering the hotel saying theres a private party going on and it's for guests only. So I said im a guest of the hotel but i didn't make reservation of the party . He didn't believe me and demanded proof of a guest key and an ID. So i showed my guest key and entered. He still follwed me to the main lobby and and asked the receptionist to check. People were looking at me at that time, like im gate crashing. So i showed the receptionists my rm key and the receptionists asked me to write my name which i complied. The computer verified that i checked in for 2 days. Afterwards, both of them didn't even apologize. Im a traveler. I've been to luxurious hotels and have never been interrogated or harassed like that. I didn't tell my boys because I didn't want to ruin their New year. We were there for the view, and that was the last leg of our vacation. The only thing that makes me feel better are the cats that are always in the lobby early in the morning. Those sweet cats made me feel better during our last day at the hotel.
Stayed 2 nights in Dec 2024