Illinois Adventure Holidays

A beautiful step back in time with modern amenities. Amazing staff and easy access to anything you want to do in the city.

Will be coming back! Beautiful rooms and great staff.

I recently stayed in at The London House in Chicago while work was being done on my primary residence. I booked their Presidential Suite which I was told was the nicest room on the property. The room itself was very large and quite lovely. When I spoke with them on the phone I stated that we’d be checking in late and we would still want to order room service. Our check in was a little after and I was told that room service would be available to order until 10:45pm. When I called room service 10:30 it went to their voicemail response that said something like there is a high volume of calls leave a name and room number and we will call you back shortly. I left a message. After not hearing back I called again- and again the same automated message. So I called the front desk who placed me on hold to try to transfer me. They later came back on and told me that they weren’t able to get a hold of them and proceeded to recommend take out options near me. All things said and done (I.e. parking, late checkout, ect..) our night in the “Presidential Suite” came out to around $1,000. At that price the service should’ve been exception. The linens were also not very comfortable and the bad lacked a traditional comforter and instead had some sort of furr throw.

Great location but a busy area

Overall is good but 1 concern we encountered is there is a clicking sound in our room or near our room, that distracts my husband while sleeping.

Great location but a busy area

Nice property. Attentive staff. Central location

Great location but a busy area

Great location, great price. Overall excellent hotel.