West Country Adventure Holidays

Staff were lovely, room and bar were great as was the breakfast. The wife would have liked a mattress protector and plumper pillows. Trying to drive right to it to park in on-site parking proved to be a nightmare. Google Maps and What-3-Words really struggled. Overall, great location and would stay there again without hesitation.

Great bed and fantastic view of cathedral. Unfortunately room and bathroom felt very stale and dated. Would prefer better parking options. Very noisy air con. Also shocked at £5 charge to leave bags temporarily at end of stay.

The hotel is lovely, the room was also very clean and well appointed and the breakfast was great. The reason for 4 starts and not 5.....our room for 3 had only an internal window in to the hotel lobby/reception - this is a big and airy space but - no outside view and no opening window - the room therefore got very hot (resulting in a very disturbed night). There is aircon but it went off at 11.00 and it was only in the morning that we read we could override this and get it going again but even then only allowed the room to get down to 19C. So - if you book a room and this would bother you then ask for a room with an external window! It was a very nice and reasonably priced hotel other than this.

Lovely hotel stayed many times

This exquisite little hotel is an architectural gem, beautifully decorated, comfortable rooms with sumptuous bathrooms, designed for luxury getaways. No food service is offered, except a token continental morning starter, but ample dining is available within walking distance. Hotel staff is very helpful, friendly and discreet. We would gladly have spent more nights here, and heartily recommend the Carlton for a unique experience.

Quick check in, great bar and friendly staff

Staff were lovely, room and bar were great as was the breakfast. The wife would have liked a mattress protector and plumper pillows. Trying to drive right to it to park in on-site parking proved to be a nightmare. Google Maps and What-3-Words really struggled. Overall, great location and would stay there again without hesitation.

The hotel is lovely, the room was also very clean and well appointed and the breakfast was great. The reason for 4 starts and not 5.....our room for 3 had only an internal window in to the hotel lobby/reception - this is a big and airy space but - no outside view and no opening window - the room therefore got very hot (resulting in a very disturbed night). There is aircon but it went off at 11.00 and it was only in the morning that we read we could override this and get it going again but even then only allowed the room to get down to 19C. So - if you book a room and this would bother you then ask for a room with an external window! It was a very nice and reasonably priced hotel other than this.

Stayed a few times, staff always very helpful.