West Dorset District Adventure Holidays

Very pleasant hotel. Staff very professional, helpful and courteous. Restaurant pretty good too.

One of my favourite hotels in the world!

This hotel is extremely beautiful but on my first day there was hair hanging from the towels and the water wasn't working at night. Then once the water started working it was extremely low pressure. In addition, since the hotel is an older build the water system is outdated and not reliable. A few of the staff members were kind but some of them were standoffish and dismissive when I shared these concerns.

The room was nice but the shower was poorly designed. The water splashed all over the floor. The buffet breakfast was very good.

Just missing a good breakfast and dining option

A brilliant location for exploring the cultural attractions along Southbank and easy walkable access into the West End. Also close to bus, tube and train connections. Comfortable, clean rooms, especially those with a river view are lovely. Excellent bar and restaurant options and the staff are really friendly, professional and efficient.

Beautiful decoration of both the hotel in general and the room. The room was slightly on the small side but very nice. The restaurant was excellent for both our evening meal and breakfast, however although the service was good I disliked the 15% service fee applied. Although the norm for the US, it is certainly not

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

Just missing a good breakfast and dining option

The room was nice but the shower was poorly designed. The water splashed all over the floor. The buffet breakfast was very good.

Service by the staff is absolutely amazing - better than most 5 stars we stayed in..

The room was nice but the shower was poorly designed. The water splashed all over the floor. The buffet breakfast was very good.

One of my favourite hotels in the world!

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!