Great Lakes Adventure Holidays

Our air conditioning didn't work

The hotel room was clean and the service was great. Our room was next to the elevator so we could hear loud talking and laughing from other guests. Thankfully, our room was insulated enough so we were able to sleep in and not be bothered by unruly guests. The bed was soft and I felt very comfortable. We stayed in the room with a balcony and lake view. I was worried we would hear noise from the water taxi but it wasn't bad at all. Only 2 elevators were working so we had to wait a long time for them. We ended up trying to find the stairs. The staff saw us look for the stairs and told us to use the staff elevator instead. These little moments is what makes the hotel stay wonderful. Overall, I had a good experience, and will definitely consider staying here again. But next time, I'd book a corner room with a full lake view instead of the balcony (too cold to enjoy sitting outside).