Alexander Valley Adventure Holidays

Clean room, friendly and professional staff.

Upon checking in, got to my room found a hair in my bed had to have a housekeeper come up change the whole bedding then the heater got stuck. The room was completely hot already irritated. I had to drive three hours home in the middle of the night. With a four-year-old stayed in the room maybe five hours until I couldn’t take it anymore. Talk to the manager wouldn’t give me a refund because our policy says nonrefundable asked if we can switch it for another day and hopefully that other day would be better and the manager declined so basically lost out on $400 for five hours which was pretty ridiculous. The manager didn’t seem to care. I didn’t seem to want to help definitely wont won’t be back here.

Our stay at the Beacon Grand was exceptional. When we checked in Veronica was friendly, professional, and very helpful. We were also impressed to see management, Leif Abram, greeting guests in the lobby! The room was clean and provided a impressive view. We felt safe. The location is ideal for sightseeing, dining, and shopping at Union Square. We did not need a car and walked to China Town, North Beach, and to the SF Museum of Modern Art. We could not recommend the Beacon Grand more highly! WE WILL RETURN!

Friendly staff! Great Services!

good location. quiet.

All was wonderful. Have to say that after making reservations two months in advance m, I was a bit disappointed in where we were placed. I should have said something when we check in but once I got over what I was expecting, the room location was okay but the room itself was over the top. We will go again but be a bit more vocal in our room placement. But this place comes with our strong recommendation to stay.

Impressive property and excellent staff. We had a wonderful time.

The room was spotless. The view was spectacular.

Clean room, friendly and professional staff.

Upon checking in, got to my room found a hair in my bed had to have a housekeeper come up change the whole bedding then the heater got stuck. The room was completely hot already irritated. I had to drive three hours home in the middle of the night. With a four-year-old stayed in the room maybe five hours until I couldn’t take it anymore. Talk to the manager wouldn’t give me a refund because our policy says nonrefundable asked if we can switch it for another day and hopefully that other day would be better and the manager declined so basically lost out on $400 for five hours which was pretty ridiculous. The manager didn’t seem to care. I didn’t seem to want to help definitely wont won’t be back here.

Our stay at the Beacon Grand was exceptional. When we checked in Veronica was friendly, professional, and very helpful. We were also impressed to see management, Leif Abram, greeting guests in the lobby! The room was clean and provided a impressive view. We felt safe. The location is ideal for sightseeing, dining, and shopping at Union Square. We did not need a car and walked to China Town, North Beach, and to the SF Museum of Modern Art. We could not recommend the Beacon Grand more highly! WE WILL RETURN!