New England All inclusive Holidays

Great location, just few block to Korean Town, Time square. Nice staff

It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving.

Great hotel, diligent staff, clean, convenient location, attention to detail.

Great friendly staff!! Upscale hotel with small welcoming feel.

I absolutely loved this hotel. Very clean and nice and accommodating and great staff!

I absolutely loved this hotel. Very clean and nice and accommodating and great staff!

Great friendly staff!! Upscale hotel with small welcoming feel.

The hotel was phenomenal! We were greeting so warmly on arrival and given great dining and neighborhood tips by Ben- who was wonderful. The rooms were beautiful and all aspects of the hotel and dining/ bar spaces were gorgeous and full of character. We enjoyed The Portrait Bar a couple of times and had such fun. We also had breakfast in the restaurant and a spectacular dinner at Cafe Carmellini. I wish I could remember our server’s name because she was top notch. I will go back to The Fifth Avenue Hotel. It was a wonderful experience.

Overall a very nice hotel. One main complaint is that the pillows were too puffy and very lumpy. Get better pillows!

Great hotel, diligent staff, clean, convenient location, attention to detail.

We had a great time at the W Times Square. Ish was simply fantastic, he made our checkin process easy and explained the property in a funny and friendly way. We were able to go to the TMPL gym and got our complimentary drinks. He also signed us up to become Marriott members, so we’re looking ahead to a long time relationship with the chain. Ish, you’re amazing and you deserve a HUGE raise. Best, David and Alejandro from Vegas

Good location but expensive.

Beautiful building, friendly staff, great atmosphere

The beds are the main thing that keep me coming black, so comfortable, especially after a long day of walking around Boston. I will say we were disappointed that the inside of our coffee machine was very dirty.. something i think shouldn't be missed when cleaning since we love a good morning coffee in the room , but had to settle for going to a coffee shop. We tried ordering room service , but after waiting over 1hr we ended up calling to cancel it. For the amount of money we paid , i think they could step their game up when it comes to service and details.