Polynesia All inclusive Holidays

Staff was warm, friendly and helpful. Appreciated the shuttle to the airport. Our driver in the morning asked for €30,00 but the hotel booking and emails from the hotel clearly stated it was €25,00. The room was warm and the air conditioner unit didn’t work efficiently. But the bed was comfortable and I actually slept well. Would have been nice to have complimentary water bottles. The room could use some upgrades and some thorough dusting. Also the lighting was quite dim throughout. Too dim for my aging eyes.

Beautiful location and good selection for breakfast, but poor air conditioning and not very walkable to nearby areas like the train station. Still remains an excellent value.

Staff was very informative and helpful, location was in a prime area.

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

El aire acondicionado no enfriaba lo suficiente, la habitación es más pequeña de lo que se ve en la foto.

Room was spacious and modern. However walls are thin and you can hear the people next door coughing. Room amenities not well maintained (the ironing board I had could barely be brought up to full height). Opal tower is a 5 min walk from lobby and not convenient. Rideshare stand also not convenient