Honolulu Hotel Guide - Ala Moana Center hotels in Honolulu, United States of America.

"Nice room with gorgeous view"

"We liked the location of the hotel, not quite as busy as Waikiki, and close to Ala Moana(Mall and Beach). The staff was friendly and helpful, she was able to move us to a higher floor. Room was large, spacious and bathroom was as well. We ate at the pop up restaurant(House of Sakura) and that was excellent. We also ate breakfast and dinner a few times at 100 Sails, loved the staff there. Honolulu Coffee Company was also a great place to get a quick coffee and breakfast. We used the pool a few times and that was really nice. Overall a great stay and would definitely return."

"Was exactly what I asked for. Great place to stay. Will be book again soon."

"I experience an issue at the hotel upon the check in process, the hotel did a switch and bait when it came to the room I purchase in my package deal with Expedia, I had to involved the executive management team for an explanation after a long ordeal and calling out the hotel practices on a switch and bait practices per what was on there website and Expedia website my room was finally changed to the correct Oceanview room instead of trying to provide me with a partial ocean view room The front desk manager address my concerns and ensure everything was taken care of and we were ok with the accommodation, being a previous resident of Hawaii and knowing this property like the back of my hand and previous stayed at this resort for over the last 20 years they should have known better for this type of practice when you book your vacation through a third party company like Expedia instead of booking through the hotel directly, I made it very cleat to the hotel that they need to ensure all guests be provided the correct room view that was paid for, I appreciated the hotel correcting their internal processes to ensure this does not happen in the future when I plan to return for my next visit with in the next 6 months."

"One of the elevators of the elevators was not working. The ones that worked smelled inside the elevator"

"Great room with great facilities. Helpful and friendly reception people and excellent location-close to everything we needed and a walk away from the famous Waikiki Beach and tour operators for whale watching and swim with turtles (and many more)."

"My room was great! I wish the pool was bigger with more vegetation "

"The place was clean and ready. The kitchen appliances had the basics and not much else (no hot water maker or waffle iron - but good coffee pot and a basic frying pan)"

"Lovely Hotel in a great location, the staff were always smiling and ready to help. Sky Bar was always somewhere nice to sit outside, situated on the 8th Floor. The restaurant (Sera) offered tasty food, well presented with friendly waitress and bar staff."