Franche-Comte All inclusive Holidays

Room was big and clean, staff was friendly and spoken English and the bus stop to Geneva was literally one minute away. Fantastic hotel would recommend to stay if only going to Geneva for the weekend.

Lovely economy room. Well decorated and comfortable. The room was extremely small and I habitually banged my arms getting in and out of the bathroom. There was no natural light as the window was obscured by a wall. It was cosy and snug ... even though there were inconveniences, I would still stay here again and again. The location, the staff and the public areas made this a truly wonderful experience. The room and hotel was spotlessly clean and the breakfast demonstrated excellent attention to detail. I also asked for a kettle and this was immediately brought to my room, so service was exceptional.

Good spot to start off my Switzerland experience. Easy bus hop to local village for train connections Hotel very quiet, their restaurant also quiet. Basic room very clean. On the small side for 2.

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.

Friendly staff. Very clean. Right in the heart of old town Bern and great place to stay for sightseeing.

Very lovely hotel with impeccable location.

Lovely hotel with excellent restaurant and very helpful staff.

Great place and service

Lovely economy room. Well decorated and comfortable. The room was extremely small and I habitually banged my arms getting in and out of the bathroom. There was no natural light as the window was obscured by a wall. It was cosy and snug ... even though there were inconveniences, I would still stay here again and again. The location, the staff and the public areas made this a truly wonderful experience. The room and hotel was spotlessly clean and the breakfast demonstrated excellent attention to detail. I also asked for a kettle and this was immediately brought to my room, so service was exceptional.

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.

Friendly staff. Very clean. Right in the heart of old town Bern and great place to stay for sightseeing.

Beautiful, peaceful and comfortable stay.

Booked to be on the route of stage 20 of Tour de France but due to landslide route changed. Hotel however was ok even though we didn't expect to have to clean our room at the end or pay 45 euros. As it was we were rarely there, too busy doing Galibier and the Telegraphe cols. Clearly this is not a hotel but designed for other clientele. If you wanted self catering the facilities in the room were excellent. Staff very friendly and helpful. There is a pool although we didn't see it. You can order bread for the next day and there are plenty of restaurants less than 1 km away. There is also a good Carrefour. It served its purpose for us. Only complaint was about the details provided by Expedia in that no detailed description of where the chalets were was provided and when you arrive at 7.45 in Valloire and reception closes at 8 there is an element of panic.Advise you to send for a brochure from the Chalet and there is an excellent description in it of how to find it+

Great location for bicycle touring and other activities in the area